sucked

Norwegian Breakaway Cruise Review to Caribbean - Eastern

SUE312

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 15

Overall rating:

2.9 out of 5

Verified Review

Norwegian Breakaway

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: June 05, 2022

Ship: Norwegian Breakaway

Cabin number: 8160

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Norweigen were down hill. I always had good experiences but this cruise was the absolute worst. The excursions were expensive and not worth it. Customer service was horrible. Broken toilet in my room and not told about it. Still waiting for the customer service supervisor to call me (I know this will never happen) Rude representatives. Disembarking nightmare. DONT SAIL ON THE BREAKAWAY!!!

Embarkation

5 out of 5

boarding the ship was easy and fast

Ship experiences

Food and Dining

2 out of 5

food was below standards.

Onboard Activities

2 out of 5

hardly anything to do that did not cost you

Entertainment

1 out of 5

worst i ever experienced

Children's Programs

no kids

Service and Staff

4 out of 5

waiters, room stewards, cleaners was excellent. Customer service reps on board were horrible as well as the shore excursion personal

Ship Quality

5 out of 5

everything was super clean

Cabin / Stateroom

4 out of 5

clean room

Ship tip

dont use this ship not worth the horrible excursions and rude staff

Thumbs up

Ports of call

Miami, Florida Did not visit port

live in florida

Puerto Plata, Dominican Republic

4 out of 5

nice but excursions were terrible

Charlotte Amalie, St. Thomas

2 out of 5

excursions were horrible and nothing to do. Very pricey

Tortola, British Virgin Islands

1 out of 5

nothing to see and the excursions were horrible. very pricy

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

you have to pay for most attractions

Disembarkation

1 out of 5

HORRIBLE!!!!! There was no reason to walk around the whole ship with hundreds of other guests in order to disembark

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