So-so

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall rating:

3.3 out of 5
Verified Review
Norwegian Breakaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: April 21, 2019

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 10244

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We were really disappointed in the service of staff and entertainment. The Epic was so much better- at least the Europe trip on Epic, had a friend just go on the Epic in the Caribbean and she said the entertainment wasn't good and Andre was not the cruise director of it.

Embarkation

3 out of 5
Good, pretty fast overall

Ship experiences

Food and Dining

3 out of 5
The first day I was really disappointed in the lack of service. We waited at Cagney's Steak house (we had a reservation) and there was only one other couple in the entire restaurant. Still the woman at the desk refused to acknowledge us, instead doing other things. We looked over at the bar to get a drink while we waited to get a table, 4 people working at the bar and none of them would look at us, another couple went up too and they were ignored also. They could have said something, such as, sorry, just getting set up. We were not early and all I wanted was a glass of wine, nothing that would be too much trouble. Luckily the service got better after that.

Onboard Activities

2 out of 5
I went to the fitness center twice, they were good but need cups for drinking water. Stop having staff try to sell you things in the guise of entertainment or a class. Ticks me off to supposedly hear about Chinese herbs only to hear her pitch her products, same with the detox, sell you some seaweed extract.

Entertainment

2 out of 5
Rock of Ages was awful, everyone we met who saw it hated it and thought it was too raunchy. Comedian was good. The cruise director was awful, vary rarely saw him unlike Andre on the Epic, Andre was amazing and did such a better job on the Newlywed, not so Newlywed game. The band in Syd Normans was good but too loud.

Service and Staff

3 out of 5
Very rarely did anyone come by to give you coffee refills, was tired of fighting the crowds to get a second cup of coffee. The Epic was all over this, they had people coming by all the time in the morning with coffee in hand.

Ship Quality

4 out of 5
We liked the waterfront area.

Cabin / Stateroom

5 out of 5
We liked it a lot.

Ship tip

Go to the Waterfront bar for a quiet and peaceful drink.

Ports of call

Miami, Florida

3 out of 5
We didn't have time to do anything here.

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
Did the Jolly Roger Catamarans, they were great.

Harvest Caye, Belize

3 out of 5
Beautiful Island if it wasn't owned by Norwegian. Wish we'd have gone to the real Belize, here just felt like we were being gouged.

Costa Maya (Mahahual), Mexico

2 out of 5
Didn't care for this part, it was not a pretty place. We hired a cab to take us to another beach but still, people bugging you all the time to buy stuff, ridiculous. Wish we'd have gone further away.

Cozumel, Mexico

4 out of 5
Much cleaner, prettier port. People still bugged you a lot but not nearly as bad.

Disembarkation

5 out of 5
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