Total Frustration!

Norwegian Breakaway Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

4.5 out of 5
Norwegian Breakaway

9 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: September 23, 2018

Ship: Norwegian Breakaway

Cabin type: Inside

Cabin number: 13156

Traveled as: Couple

Reviewed: 6 years ago

Review summary

This cruise was not what we expected. We just visited 2 of 5 ports and were a lot of time at sea or without moving! We will not take another cruise with Norwegian unless we are reimbursed or compensated for the missed ports. The crew said that it was because of the weather that we couldn’t visit the ports, but the captain ant his crew had to know about the weather in advance. We were short handed at every turn! I’ll await for an answer.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Copenhagen, Denmark

4 out of 5

Warnemunde (Berlin), Germany Did not visit port

Tallinn, Estonia

5 out of 5

St. Petersburg, Russian Federation

5 out of 5

Helsinki, Finland Did not visit port

Nynashamn (Stockholm), Sweden Did not visit port

Disembarkation

4 out of 5
Was this review helpful? 5

5 Comments

beth5865    6 years ago

Are you waiting for Norwegian to answer you here? That will be quite the wait!! As I've said multiple times, do you seriously think they would risk the lost income to port cities and potential customer satisfaction fallout without SERIOUSLY considering all options?!?!? Never ceases to amaze me!!

DonLivinTheLife    6 years ago

What cruise line do you plan on taking in the future that will give you your money back for missed ports............ I'll wait for this answer.

esm54687    6 years ago

Luckily the Trip Insurance you purchased will cover you for those missed ports......

HarryHole    6 years ago

😱 Cruise lines can control a lot, but not the weather. LOL

onlysail    6 years ago

Did you read theT&C of your cruise . Ports can be missed without compensation apart from port fees The cruise line has no control over the weather and hardly ever cancel sailings. Its all part of cruising if you dont like it stick to a resort

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