Not a well .managed ship.
Norwegian Breakaway Cruise Review to Europe - Northern Europe
9 Night Scandinavia & Russia (Copenhagen Roundtrip)
Sail date: September 23, 2018
Ship: Norwegian Breakaway
Cabin type: Suite
Cabin number: 11796
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Not up to Norwegian standards. Visited only 2 of 5 scheduled ports due to weather, although other ships were going to same ports. Had lifeboat drill during lunchtime hours and closed all restaurants. Only 2 opened after drill. Took 45 minutes to be seated Went 5 days with no coffee in staterooms because not enough was ordered. Had to go to Guest Services 6 times to receive on board credit that was due. Much misinformation given by Guest Services. Lost 77 minutes of internet minutes due to their error and Internet manager refused to give them to us. They deactivated numerous room key cards during the cruise, including ours. Long line at Guest Services to get new keys. The management of this ship needs to be reviewed by NCL.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Too many problems with this ship. Went to only 2 of the 5 scheduled ports.
Ports of call
Warnemunde (Berlin), Germany Did not visit port
St. Petersburg, Russian Federation
Helsinki, Finland Did not visit port
Nynashamn (Stockholm), Sweden Did not visit port