NCL a disappointment

Norwegian Bliss Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 14

Overall rating:

3.4 out of 5
Verified Review
Norwegian Bliss

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: March 10, 2024

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 9734

Traveled as: Singles/Friends

Reviewed: 3 months ago

Review summary

My personal preference is I would not choose to cruise NCL again. Had it been my first cruise I may have arrived at a different opinion but compared to other cruise lines this was a disappointment. Cancelled and changed itineraries, no port refund, room service fees, rules not enforced on observation lounge and very short times in port made this a personal disappointment.

Embarkation

4 out of 5
Check in went very quickly.

Ship experiences

Food and Dining

4 out of 5
Did not use MDR or specialty restaurants. Disappointed that the 3 complimentary restaurants served same food. Choices very limited.not at all happy with the fees added on for room service!!! $4.95 and $9.95 per delivery per day was outrageous!

Onboard Activities

3 out of 5
My fault for choosing spring break for cruise. Was never able to use pool or hot tubs or chairs as they were literally swarming with millennials.

Entertainment

5 out of 5
Loved the shows offered! Beatles review and Jersey Boys were Fantastic! Comedian Lenny put on great show.

Children's Programs

No children with me

Service and Staff

3 out of 5
Room steward was very hard working however he was extremely overworked! I know he cleaned our room but other than meeting him on the first day I literally never saw him again. Occasionally room was not done until 2pm but in all fairness the first 3 days we never pushed the room cleaning alert. After that it was done quickly.

Ship Quality

4 out of 5
Ship was clean…when entering buffet area there is a handwashing area…it could have used someone with a cloth wiping it down occasionally.

Cabin / Stateroom

3 out of 5
TV is the size of a postage stamp! Beds were directly in front of door to balcony so you had to stand and walk sideways to utilize deck. Same thing to get into bed. Storage area good, bathroom very nice

Ship tip

It’s definitely not Princess Cruises! It’s a HUGE SHIP…prepare to walk a lot!

Ports of call

Puerto Vallarta, Mexico

4 out of 5
No excursions just chose to spend time on Malecon, do some shopping and have lunch..

Mazatlan, Mexico

2 out of 5
2 stops on excursion were horrible. Would never recommend to anyone!! Cathedral was beyond beautiful! Shopping consisted of stopping at a jewelry store which we were required to go into by guide…they let us use the restroom and gave out water and even if you weren’t interested you were told to go in. Stop was 90 minutes long and shopping consisted of 2 flea market type stores, OZZO and Pharmacia with required entrance to jewelry store.😡 next stop was Mexican show…outdated, grossly understaffed, drinks were premade long before we arrived and diluted with melted ice. Complete disappointment all the way through!!!!!

Cabo San Lucas, Mexico

3 out of 5
Time there was definitely too short. After excursion we had 90 minutes before last tender. Actually saw nothing of Cabo but marina. Whale watching excursion was GREAT!

Disembarkation

4 out of 5
Went fairly quickly. We chose to keep our luggage and just walk off. Staff friendly and helpful
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