Disappointing

Item: Norwegian Bliss
Rating: 2.8
Author: aaronmacdonald1

Norwegian Bliss Cruise Review to Mexico

aaronmacdonald1

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

2.8 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 03, 2022

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 14238

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Our family was very disappointed in Norwegian. The kids club was closed and has been closed since November but no one was aware until one week before we went on the cruise. Then the kids were given $100 to spend in the arcades unknowingly that the card could keep being used past $100. Consequently my family was charged $600 extra for the arcade game use. Very unprofessional by Norwegian bliss to give this responsibility to children to monitor the amount of money they are spending on a game.

Embarkation

2 out of 5

Good

Ship experiences

Food and Dining

2 out of 5

Specialty dining rooms were great but the main dining room was fair as well as the buffet.

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Spencer James was amazing as a comedian. And the jersey boys musical was very good.

Children's Programs

1 out of 5

The children’s club was closed and the compensation was an epic fail for the company. My family lost $400 each due to the fact that they allowed children to try to pay attention to how much they are spending on the cruise. Real bad judgment on the cruise is part

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

The staff on the Norwegian bliss did a very poor job of explaining charges that may occur. I feel like the company is doing whatever they can to try to make a buck.

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