Beautiful Ship, Great Itinerary

Norwegian Bliss Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall rating:

4 out of 5
Norwegian Bliss

14 Night Western Caribbean (New York Roundtrip)

Sail date: January 05, 2020

Ship: Norwegian Bliss

Cabin type: Suite

Cabin number: 14200

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall we had a beautiful experience. My 2 recommendations, fix the elevator situation since this seemed to bother most guests we met, and there is a huge opportunity to elevate the service.

Embarkation

3 out of 5
Confusing. We signed ups for Priority Access, which was approx. $250 for both, but the process at was not clearly delineated at checkin.

Ship experiences

Food and Dining

4 out of 5
Food was excellent, service needs to be improved. We found the service on the Breakaway much better.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
There is opportunity to improve the overall service. We have cruised in several other ships including the NCL Breakaway and always found the staff very friendly and super engaging. On other ships the room steward came to our cabin to introduce himself which we always appreciated. However we had to find our room steward on this cruise. We did meet 4 officers including the General Manager and they were all extremely friendly, warm and engaging.

Ship Quality

2 out of 5
Extremely clean, LOVED the Observation Lounge and LOVED the Waterfront. However as this was a HUGE ship with over 4000 guests the elevator situation was just awful and actually detracted from our overall experience. There were only 2 elevator banks which created very full elevators and long delays. The elevators seemed smaller and with the MANY scooters and wheelchairs it made the situation impossible. Extremely frustrating. We used the steps 90% of the time but as there were 20 decks that was not always easy.

Cabin / Stateroom

4 out of 5
Loved our room and especially LOVED our bathroom. Double sink was awesome and the large stall shower with the very large shower head was definitely a huge plus.

Ship tip

Get in shape so you can use the steps and book all your dining well in advance.

Ports of call

New York, New York Did not visit port

We live in NY.

Port Canaveral, Florida

5 out of 5
Loved the Kennedy Space Ctr

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
Beautiful beach

Ocho Rios, Jamaica

3 out of 5
VIP Beach Experience was awful. Absolutely NOT a VIP experience, however NCL did give us a refund.

George Town, Grand Cayman

5 out of 5
Loved this port, best beaches

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
One of our favorite ports. Took a taxi to 7 miles beach.

Harvest Caye, Belize

4 out of 5
Beautiful and well done island

Costa Maya (Mahahual), Mexico

4 out of 5
Beautiful beach, but you can stay at the port. There is a pool, loungers on the beach, restaurants, bars and AWESOME shopping.

Cozumel, Mexico

5 out of 5
Another one of our favorite ports. Did the Dune Buggy excursion with snorkeling and LOVED it. 4 people to a buggy, beach stop with an option to snorkel, back in the buggy and a drive through the island, and then arrive on the opposite side of the island which was the most exquisite Caribbean Beach. Stopped for a local lunch which was very good, walk on the beach and back to the ship. Approx. 5 hours. Lots of time for shopping. Lots of great local shops.

Disembarkation

3 out of 5
Same issue, we had Priority Access, which worked as far as being one of the first groups to get off the ship, however after that it was not clear where to go. Needs to be clearly delineated.
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