1. Home
  2. Reviews
  3. Norwegian Bliss reviews
  4. Alaska - Inside Passage cruise review

Poor empathy service to disabled.

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 18

Overall rating:

2.8 out of 5
Verified Review
Norwegian Bliss

7 Night Alaska Highlights (Seattle Roundtrip)

Sail date: September 08, 2018

Ship: Norwegian Bliss

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Solo disabled on cane. Very difficult . Crew appeared fatigued after day two. Lots of staff standing around at times, no offers to help me. It would take me three trips to get all my stuff, often it was bussed off table before I even had a chance to eat.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Buffet very large track ing solo staff were bussing my food before I even got started. Complaints had no effect on service, robot bussers, just looking for unintended plates.

Thumbs up

Ports of call

Seattle, Washington

2 out of 5

Ketchikan, Alaska

4 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

4 out of 5

Victoria, British Columbia

5 out of 5

Disembarkation

1 out of 5
Was this review helpful? 18
Flag

4 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.
Thumbs Up
Flag

LandM    6 years ago

I also use a cane. Was on the 8/25 cruise. Crew could not have been more helpful. Even found us dining in the buffet.
Thumbs Up
Flag

66gt350ps    6 years ago

Odd. My wife uses a cane as well and on other NCL cruises staff has always volunteered to assist. If not, we asked and were provided assistance without problem. If this becomes a problem look for the people in white uniforms to let them know.
Thumbs Up
Flag

almtsbb    6 years ago

That is why I had meals in MDR. They bring the food to you.
Thumbs Up
Flag
Log In To Submit Comments

Other reviews of this sailing

The Great Alaskan Cruise
Service not up to standard of other NCL cruises.
Awesome first crusie!!!