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Nieuw Statendam Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 84

Overall rating:

2.8 out of 5
Verified Review
Nieuw Statendam

14 Night Eastern & Tropical Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 29, 2019

Ship: Nieuw Statendam

Cabin type: Balcony

Cabin number: 4187

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We've been crying for 20+ years and are 3 star Mariners with HAL. Overall we were disappointed with the quality of the food, staff and large number of families with small children. OK, I get it, it was a holiday cruise but HAL has always catered to an older clientele . Yes, they were well behaved. Did we book another cruise, yes. We will give HAL one more chance.

Embarkation

3 out of 5
OK until we found leftover fecal matter in stateroom toilet

Ship experiences

Food and Dining

2 out of 5
Seems they are trying to discourage as you wish dining. Wait staff was inexperienced, slow and inattentive.

Onboard Activities

3 out of 5

Entertainment

4 out of 5
Overall good.

Children's Programs

Did not expect the large number of small children and families on board. This has not been our experience with HAL

Service and Staff

2 out of 5
less than desirable

Ship Quality

2 out of 5
a 1 year old ship should not have dirty toilets, run out of towels in public restrooms

Cabin / Stateroom

3 out of 5
leftover fecal matter in toilet upon checking in..disgraceful

Ship tip

wait until the crew has more experience

Ports of call

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5
Been there, done that. Nothing exciting to see or do.

San Juan, Puerto Rico

4 out of 5
Took a private taxi tour. Much cheaper than their excursions

Charlotte Amalie, St. Thomas

4 out of 5
Again, took much cheaper and better private taxi tour.

Half Moon Cay, Bahamas (Private Island)

2 out of 5
Great if you like a beach, otherwise nothing to do but shop for over priced souvenirs

Disembarkation

3 out of 5
standard except for a 90 minute wait to pay for the privilege of parking in garage
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