First Class Service

Item: Nieuw Amsterdam
Rating: 4.5
Author: gketel3

Nieuw Amsterdam Cruise Review to Caribbean - Eastern

gketel3

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 37

Overall rating:

4.5 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 10, 2018

Ship: Nieuw Amsterdam

Cabin type: Balcony

Cabin number: 7021

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Cannot say enough about the steward and dining service. ONLY disappointment was the zipline, which wasn't really a zipline experience. Very clean ship and not oversized passenger ship. Easy on & off in ports and always on time.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Our service at Dinner was phenomenal. Aji and Yuli were outstanding and our children loved how they interacted EVERY night.

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

5 out of 5

Like I mentioned above, all personnel was great. Adi, Yuli, Asep, and Aji-which were our room steward, host, and waiter were absolutely the best we have ever had on a cruise ship.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Balcony was great. Highly recommended.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Grand Turk Island

3 out of 5

Zipline excursion was disappointing. It was more of an obstacle course and excursion manager said it was not as strenuous as it looks. Do NOT bring children and not really worth the money.

Thumbs Up 5

San Juan, Puerto Rico

4 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Beautiful water and plenty of room for everyone. Lots of people, but only Holland America people.

Thumbs Up 5