Worst cruise ever!
Nieuw Amsterdam Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: March 26, 2017
Ship: Nieuw Amsterdam
Cabin type: Balcony
Cabin number: 7032
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summary
Starting with *** I would never book with them again! I was told I would get $175 onboard credit. During the hour I was on the phone with January I was never told I had to do anything to receive my $175. Then when it's too late to get my credit January tells me I had to do something to receive it. I received $75 onboard credit. January then tells me I will receive the $100 after my cruise & it will be deposited to the card I paid with. She now tells me I have to fax a copy of my statement to them!!!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
Ship tip
Don't book through vacation outlet or cruise on Holland!
Ports of call
Ft. Lauderdale (Port Everglades), Florida
Half Moon Cay, Bahamas (Private Island)