Nieuw Amsterdam Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

Nice Cruise

Sail Date: July 30, 2016

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Balcony

Overall, this was a good cruise.  I am not very picky so that needs to be factored in.  The crew was great, the food was good (not great), and the beautiful views of Alaska were great.  I only have one complaint.  The options for leaving the ship included one that provided for baggage handling thorough customs and a bus ride to the airport.  No baggage handling by the customer until you reach the airport.  We go a message the day before the end of the cruise that not enough people had signed up for this option and, therefore, it would not be offered.  At that point, no other options were offered and no reduction in the fee was offered.  We ended up dragging our bags through the whole process and still paying the price of the upgraded service.  Looks like "bait and switch" to me.

Embarkation and Disembarkation
See comment above.
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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