A huge disappointment
Nieuw Amsterdam Cruise Review to Europe - Eastern Mediterranean
10 Night Mediterranean Inaugural (Venice Roundtrip)
Sail date: July 04, 2010
Ship: Nieuw Amsterdam
Cabin type: Balcony
Traveled as: Couple
Reviewed: 14 years ago
Review summary
We were very upset with this experience. It was our first cruise and 40th wedding anniversary. While the ship is brand new and beautiful, the air conditioning in our stateroom only worked occassionaly and they could not get it fixed making it impossible to sleep in sweltering temperatures. The positioning of the cosino allowed smoke to permeate the entire ship which was just plain disgusting for those of us who hate cigarette smoke. On the postive side, the crew in many areas was great, especially the dining room. What is sad in the end is that we just couldn't wait to get away from the ship. We spent a ton of money for a very low value.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Pros: The ship is beautiful
Cons: Air conditioning did not work, ship smelled like cigarettes
Recommends Nieuw Amsterdam? No.
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.