Nieuw Amsterdam Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Deck Hand

Reviews
0

Helpful Votes
3

1 out of 5

A huge disappointment

Sail Date: July 04, 2010

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Balcony

We were very upset with this experience. It was our first cruise and 40th wedding anniversary. While the ship is brand new and beautiful, the air conditioning in our stateroom only worked occassionaly and they could not get it fixed making it impossible to sleep in sweltering temperatures. The positioning of the cosino allowed smoke to permeate the entire ship which was just plain disgusting for those of us who hate cigarette smoke. On the postive side, the crew in many areas was great, especially the dining room. What is sad in the end is that we just couldn't wait to get away from the ship. We spent a ton of money for a very low value.

Pros: The ship is beautiful

Cons: Air conditioning did not work, ship smelled like cigarettes

Recommends Nieuw Amsterdam? No.

Service and Staff
Entertainment
Cabin / Stateroom
Could not fix AC
Ship Quality
See comments above
Food and Dining
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Don't Miss: The scenery is spectacular
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Crowded, hot and miserable


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