A huge disappointment

Nieuw Amsterdam Cruise Review to Europe - Eastern Mediterranean

Reviews: 0
Helpful Votes: 4

Overall Rating:

1 out of 5
Verified Review
10 Night Mediterranean Inaugural (Venice Roundtrip)
Sail Date: July 04, 2010
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 7 years ago
We were very upset with this experience. It was our first cruise and 40th wedding anniversary. While the ship is brand new and beautiful, the air conditioning in our stateroom only worked occassionaly and they could not get it fixed making it impossible to sleep in sweltering temperatures. The positioning of the cosino allowed smoke to permeate the entire ship which was just plain disgusting for those of us who hate cigarette smoke. On the postive side, the crew in many areas was great, especially the dining room. What is sad in the end is that we just couldn't wait to get away from the ship. We spent a ton of money for a very low value.

Food and Dining

5 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
See comments above

Cabin / Stateroom

1 out of 5
Could not fix AC
5 out of 5

Don't Miss: The scenery is spectacular
5 out of 5
1 out of 5
Crowded, hot and miserable
5 out of 5
5 out of 5

Pros: The ship is beautiful

Cons: Air conditioning did not work, ship smelled like cigarettes

Recommends Nieuw Amsterdam? No.

Was this review helpful? 18

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