Has gone downhill since we last did this exact cruise

Item: Navigator of the Seas
Rating: 2.2
Author: skyyintl

Navigator of the Seas Cruise Review to Mexico

skyyintl

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

2.2 out of 5

Verified Review

7 Night Ensenada Cabo & Mazatlan (Los Angeles Roundtrip)

Sail date: September 06, 2024

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 1392

Traveled as: Family (young children)

Reviewed: 17 days ago

Review summary

We have been on this same cruise in the past but the cruise line has significantly gone downhill. Food was terrible and lacking. Only a very limited number of free dining options compared to other cruise lines. Not impressed and won’t return and would not recommend.

Embarkation

3 out of 5

Not as easy of a port to embark from as Long Beach, but pretty smooth nonetheless

Ship experiences

Food and Dining

1 out of 5

We have done this EXACT cruise before and this time the food was terrible. Bland, lack of variety, watery, poor taste and texture. Just extremely disappointing.

Onboard Activities

3 out of 5

We did pools, water slides, shows, ice skating, classes and more. All were okay. Nothing extraordinary, like other cruise lines we’ve sailed with.

Entertainment

2 out of 5

We saw 4 shows and only the ice skating one was worth the time. Comedian was not funny as he kept pointing out that he couldn’t be because the cruise line allowed kids in the show.

Children's Programs

2 out of 5

The kid’s club was okay, however their bizarre, limited hours do not allow parents to do anything in the evening as it conveniently closes in the middle of every thing. Also is was often full sp they turned kids away. And it closes every few hours, so making plans is difficult and you’ll spend a lot of your trip waiting in lines there.

Service and Staff

3 out of 5

So so. Nothing spectacular compared to past cruises. Dining room staff was friendly, bars and other dining staff wwlere not.

Ship Quality

4 out of 5

Clean for the most part

Cabin / Stateroom

1 out of 5

We had MANY issues. Toilet was broken twice and flooded our cabin. The had to clean carpets so forced us to keep a loud and hot blower fan in our room to dry rugs. Room wasn’t cleaned a few days. Poor room service. Not good at all.