Mis- leading description of excursion.

Cruises: 7+ cruises

Review: 1

Helpful Votes: 30

Review summary

My husband and I booked an excursion from the desk on the ship to do the Dolphin Encounter with lunch and beach break in Cozumel on January 18, 2017.  We went   into the water and we stood on a metal grate that had algae on the bottom of the grate and up along a fence where we stood.  Later that day and the next day I started getting a rash on my feet, legs and my back due to this fungus.   On the shore excursion sheets that was delivered to our room for 3 nights said the same thing for excursion which read Kiss, Swim and get pushed & pulled across the water.  We did not get that.  Just a kiss.  It was very boring and this was on my bucket list.   Next day we went to the desk and was told that it was a mis print but the excursion sheets that were sent to our room for 3 days had exactly the same for 3 days no changes.   We got money off but that was not what we wanted we wanted to swim, and get pushed and pulled with them.  Was very disappointed that we did not get what we originally paid for.  Also on the boat there was not a lot of entertainment during the day by the pool.  No music playing or activity by the pool all day.  Just 1 1/2 hours of music and an activity.   Boring......  The entertainment at night was something that I could have seen at a club back home.   We have had more fun on other cruises that had more exciting activities and entertainment.  I will think twice about cruising with your cruise line.  

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Nassau, Bahamas

Cozumel, Mexico

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