First, and probably last, cruise

Navigator of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 32

Overall rating:

2 out of 5
Verified Review
Navigator of the Seas

5 Night Western Caribbean (Miami Roundtrip)

Sail date: January 15, 2017

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 9320

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Not at all what I was expecting.  There were way too many crowds and lines, the boarding process was just awful, shore excursions were rushed and unsatisfying, the food, while plentiful, was mediocre, and guest services personnel were indifferent.  For example, even though we were directed to rely on the in-room TV to find out about activities, amenities, entertainment, our account, etc., the remote control, which was the only way to operate the TV, malfunctioned continually and was never fixed even after we called at least four times requesting service or replacement.  Even though we made advance reservations daily for our evening dining, there was still a line.  Breakfast was available in the dining room or as room service, but came to the room cold.  To get a cup of coffee or any beverage, even a glass of cold water that didn't come from the bathroom in a little glass, required a trip up the elevators to the massive main dining area, which reminded me of a huge Golden Corral. The regular pool was crowded and always had very loud music playing and the adults-only pool was tiny.  Finding a couple of decent lounge chairs by the pool or a table in the buffet style dining room was a chore, unless you went at off hours. Two bright spots - the waiters in the sit-down dining room and all the evening entertainment were excellent.  And thank heavens we opted for the additional cost of a balcony state room, which, while narrow, was well laid out and quite comfortable.  I don't think I could have abided staying in a smaller room without open air access to the ocean. And, of course, there is no beach unless you opt for shore excursions at additional cost.  Yes, the towel animals on the bed were cute, and the ship appeared clean and well kept, but all in all, this just isn't for me.  I much prefer a resort, hotel or cabin for my future vacations.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Was this review helpful? 32

3 Comments

Shelby729    7 years ago

I think you summed it all up at the end. "This just isn't for me" Your complaints are not a reflection on RCI as much as finding out you are not a cruiser.

dsctravel    7 years ago

Beaches are a cheap taxi ride away in most ports. No expensive excursions are needed. Life is what you make it and nothing is ever perfect. I don't let small problems ruin my vacation. After all, a bad day on vacation will always beat a great day at work!

SetexSteve    7 years ago

Oh, wait, just in time for you, Royal Caribbean is now installing beaches on every cruise ship!!! 😂

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