Great cruise and a cruise line worth exploring! Don't believe all the negative hype. Fun loving cruisers should see through it all and have a blast!!
Embarkation
4 out of 5
Pretty smooth as things go. I do think Gold Card cruisers rate expedited boarding given how many days they have been loyal to the brand.
Ship experiences
Food and Dining
4 out of 5
Some good choices and some bad. We always work through the opportunities but given an executive chef on each ship, I wonder if they really eat what they serve.
Onboard Activities
5 out of 5
They are committed to entertaining their guests. They do a different show every night and quite the variety. Ok, you might not like them all, but well worth exploring. 3 show times each night allows all to make one. Bravo!
Entertainment
5 out of 5
See my previous comments. Lots to do if you choose.
Children's Programs
4 out of 5
Not as much for the teens as compared to the younger ones. Kind of defaults them to wondering the ship, which can create a negative for adults.
Service and Staff
4 out of 5
Good but with opportunities. Dining teams are pressured due to 3 dinner seatings and a team of 2. Often feels like they are rushing to be ready for the next seating. Bar tenders were hard to find in the dining room. We saw our room steward once. Room was well maintained, but not a point of personal service. Casino bar staff was pretty good although not enough servers were at the tables and machines. Ships officers were very present and nice to see. The average service person around the ship was mixed with some very friendly, while others with their heads down.
Ship Quality
5 out of 5
Beautiful ship design in my opinion and we'll maintained. Plenty of restrooms but smallish in design. Our balcony room on the 10th floor was small, with the shower very hard to make work. The storage space was a challenge for our family of 4 and could get better if they added a storage unit under the vanity counter.
Cabin / Stateroom
4 out of 5
Smallish design which made for tight quarters when all are getting ready. Smallest balcony yet in 20 cruises. Bathroom shower too small and poorly designed.
Ship tip
Some may find the diversity of the cruisers not to their liking. Mix a group of Americans and Europeans with a service team that can't master all of those languages and it lends to some confusing times indeed. Most US cruisers don't realize just how many Europeans fly in to sail MSC. Its not bad, its just different. Try not to get caught up in it. We're all there to have fun.
Loved the river tubing through the forest! Takes just under an hour to get there, but worth it in the end. The traffic in and around Montego Bay is tough. Shopping is a taxi ride away versus arriving to a surrounding city. You'll need a few stops here to fully explore it.
Always difficult to please everyone, but not bad in my opinion. Plenty of areas to hold those waiting to be called. In our case, the customs area was paused twice, lending to anxious departers.
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