Nice ship, poor service

MSC Seaside Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 34

Overall rating:

3.4 out of 5
Verified Review
MSC Seaside

7 Night Western Caribbean & Bahamas (Miami Roundtrip)

Sail date: May 04, 2019

Ship: MSC Seaside

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Nice ship but service was lacking. Very International passengers which made for great conversations and new friends. Too many things you have to pay extra for to experience.

Embarkation

5 out of 5
Very quick and smooth. Easiest I have every had.

Ship experiences

Food and Dining

2 out of 5
Food was good but there are upcharges in the main dining room for "special" items (ribeye steak, lobster tail, etc). Buffet food and selections were nothing special. Buffets closed randomly for no apparent reason.

Onboard Activities

4 out of 5
Really enjoyed the pools. Couple are deep and made for floating.

Entertainment

4 out of 5
Stage shows were well done. Musicians and small groups were very good.

Service and Staff

2 out of 5
My room steward was fantastic. Others in my group had much different experiences. Main dining room waiters were good. All other staff looked annoyed all the time. Bar service was bad.

Ship Quality

3 out of 5
Ship design is great. Love the boardwalk on deck 8. Ship was clean but cleaning was scheduled during the busiest times on the ship. Always housekeeping carts / equipment in corridors.

Cabin / Stateroom

5 out of 5
Very nice. Comfortable, well laid out. Always clean and put together. Very nice sized balcony.

Ship tip

Deck 8 - Great views, easy access, not crowded.

Ports of call

Miami, Florida

3 out of 5
Just on and off the boat.

Ocho Rios, Jamaica

3 out of 5
Beaches are beautiful. Outside of that very run down.

George Town, Grand Cayman

4 out of 5
Scuba excursion. Fun dives, very friendly people. Dive shop right next to port.

Cozumel, Mexico

5 out of 5
Scuba excursion. Easy taxi ride. Excellent dives. Very friendly people, great equipment. Loved it.

Nassau, Bahamas

3 out of 5
Snorkel excursion set up through MSC. Very pretty area. Average experience.

Disembarkation

4 out of 5
Fairly easy. No signage on ship for direction so you have to listen and pay attention.
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