poor experience

Item: MSC Seaside
Rating: 2.6
Author: rm1759

MSC Seaside Cruise Review to Caribbean - Western

rm1759

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

2.6 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: June 02, 2018

Ship: MSC Seaside

Cabin number: 10027

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

the ship felt crowded all the time. the zip lines only ever ran for a couple of hours, and then only one line was running so the line was always too long. we purchased the $20 pass to go as many times as we wanted, only to be able to go once.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

I purchased the trio dinner package. only to find out that it was not good for teppanyaki, went to the ocean cay and that was awful. Butchers cut was OK for me, but there was no steak option on the kids menu. very dissappointing. I didnt even use my third night voucher.

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

do not buy the dining package

Thumbs up

Ports of call

Miami, Florida

1 out of 5

Ocho Rios, Jamaica

3 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5

1 Comment

sflcoupons 6 years ago

I got my money back and they were willing to deduct a small amount for my one ride and got rest back bc wasn't running long enough for us to ride more then 1x. Maybe contact headquarter n complain?? We never felt packed on the ship except after a show but that is typical as do many come out of the shoe all at once... Sorry u had that experience bc the ship is amazing we felt. Try again when not as full or try the yacht club. Happy cruising friends!

Thumbs Up 0

Flag

Other reviews of this sailing

MSC Cruise Seaside - Overly crowded boat, rude administration, and poor Customer Service.

You won’t believe what happened

We sailed the Caribbean on MSC Divina last year, The Seaside had problems with food and crew.