We received a great rate and thought being on a new ship would be fun. Overall, food is important to us and MSC did not deliver on Seaside. We spoke to many others on our cruise who felt the same way. The staff appeared to be uncaring. MSC gave out drink coupons and the staff did not seem to be aware of what they could be used for to purchase. In one venue they would give you one answer and in another venue it would be totally different.
Embarkation
4 out of 5
Embarkation was good. A lot of people showed up at the same time that we did, so it was a bit crowded, but nothing MSC could have done about it. They cleared it out pretty quickly.
Ship experiences
Food and Dining
2 out of 5
MDR was incredibly slow service. 2 1/2 hours for dinner. It was really luck of the draw. Some people were in sections where waiters had fewer tables, service was faster for them. No managers walking around to spot issues. Buffets are sparse compared to other cruise lines.
Onboard Activities
2 out of 5
Quite a few pools. Zip lines were rarely open. They have a bowling alley and formula 1 race car experience and 5D cinema.
Entertainment
4 out of 5
Shows were very well done - costumes and choreography were great. The shows had repetitive items.
Children's Programs
1 out of 5
The kids club workers for the Junior group appeared to not be interested in taking care of kids at all. It looked like they signed up to be on a cruise ship and were assigned to kids club and hated it. My daughter said they didn't do anything really.
Service and Staff
2 out of 5
Room steward was great, waiter was great. The rest of the staff generally were not customer service oriented.
Ship Quality
5 out of 5
Very clean, beautiful ship
Cabin / Stateroom
4 out of 5
The cabin was decent size. The bathroom was a bit small, but not bad for us.
@kwillia1994 I can help with the movie question. I just got back March 17 and have my programs still. May not be the same every week, movies and concerts.
SAT. Beauty and the Beast. (8pm). One Direction concert (10:30pm).
SUN. Spiderman Homecoming (8pm) and Celene Dion(10:30pm).
MON. Earth, Wind and Fire(8pm)
TUE. none
WED. Sing (9pm) and Abba (11pm)
THU. Wonder woman (8pm) and Michael Jackson (10:30pm).
FRI. Justice League (8pm) Genesis (10:30m)
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2 Comments
footpadnomad 6 years ago
kwillia1994 6 years ago