Terrible

MSC Seashore Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall rating:

2.5 out of 5
Verified Review
MSC Seashore

7 Night Caribbean & Bahamas (Port Canaveral Roundtrip)

Sail date: May 12, 2024

Ship: MSC Seashore

Cabin type: Inside

Cabin number: GUA

Traveled as: Couple

Reviewed: 5 months ago

Review summary

The metal shelf fencing from the Bathroom fell on my wife's leg Tessie Jackson on Tuesday, May 14, 2024 from the MSC Seashore Cruise ship cabin 5029 around 10am. We went to Medical to get attention. She saw the Doctor and he advised us to avoid the ocean water. So that ruined that excursion to Puerto Plata the next morning because Tessie could not get into the water, and I didn't without her. A maintenance person came that day to repair the shelf. However, unfortunately we did not have a picture, but they should have a work order record because he had to screw in the fencing to the shelf. We complained later but they would only offer us a special meal or massage. The offer was not acceptable

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Children's Programs

No kids

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

Port Canaveral, Florida

2 out of 5

Nassau, Bahamas

3 out of 5

Puerto Plata, Dominican Republic

1 out of 5

San Juan, Puerto Rico

3 out of 5

Disembarkation

1 out of 5
Was this review helpful? 9

9 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

javawoody     5 months ago

Appreciate your comments

Gwbigdog     5 months ago

Thanks for sharing

Razor78     5 months ago

Too bad didn't meet your expectations but don't let that be the motivation for the cruise voyage been ruined, issues happens and sometimes can't be controlled

AuntPinkie     5 months ago

Appreciate the details in your summary. Sorry you didn’t get the compensation you expected.

1960cruiser     5 months ago

So you let one misfortune be the deciding factor on a cruise. Things happen and I think you are making more of the situation than it really was for some kind of extra compensation.

HeavySeas     5 months ago

Thanks for sharing your cruise experience

dreniere     5 months ago

What did you think you should get as compensation? By the way the cruise lines dont monitor this site so who are you complaining to?

cruising2004     5 months ago

Sorry you were disappointed with your cruise.

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