Beautiful suite, ship, kind staff, food and service lacking

MSC Seashore Cruise Review to Caribbean - Western

cypresslodge201

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.6 out of 5

Verified Review

6 Night Western Caribbean & Bahamas (Port Canaveral Roundtrip)

Sail date: November 20, 2023

Ship: MSC Seashore

Cabin type: Suite

Cabin number: 19016

Traveled as: Family (older children)

Reviewed: 11 months ago

Review summary

Seashore is a beautiful clean ship with lovely cabins, kind staff. Just not enough staff, really subpar service and food. Has potential to be great.

Embarkation

2 out of 5

Yacht Club no Butler, no tent backed up lines

Ship experiences

Food and Dining

2 out of 5

Best food was pizza and lobster roll on Ocean Cay. Coffee was great. The rest...mehhh

Onboard Activities

2 out of 5

Toooo crowded in gym, thermal suites, pool Shops were fine

Children's Programs

No children

Service and Staff

3 out of 5

Great staff, just way too few for the h I hordes onboard.

Ship Quality

5 out of 5

Clean and beautiful Elevator service was spotty

Cabin / Stateroom

5 out of 5

Upgraded to Yacht Club Deluxe Suite Spotless very comfortable

Ship tip

Be prepared for lots of people, not enough staff

Thumbs up

Ports of call

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Beautiful, but long waits for tram, hot beer

Thumbs Up 0

Cozumel, Mexico

5 out of 5

Beautiful! Did private excursions Loved it

Thumbs Up 0

Disembarkation

1 out of 5

Likely not safe. Everyone and that means thousands wanted off the ship asap. Elevators weren't all working, bottlenecks everywhere, screaming passengers. Nightmare.

8 Comments

Gwbigdog 11 months ago

Thanks for sharing

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WorldCrusinJW 11 months ago

Due to the storm and a very late arrival at port disembarkation could have been terrible but I felt they really tried. Lots of extra people were doing the express including us. They can’t control passengers who do not listen and gather in the way and block stair wells and the elevators. But when they made the announcement to start heading down to six to disembark my wife and I were standing on deck 7 waiting out of the way. We headed to the stairs - walked down to 6 and slowly made our way through the line - where they had water and sandwiches laid out for us. I was starting my car in exactly 42 minutes from the time they made the first announcement to begin the disembarkation process. Never heard screaming but it’s not the cruise lines fault that self entitled passengers scream because they are not the most important people in line.

Thumbs Up 1

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JimOhio 11 months ago

Disembarkation had screaming passengers?

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cruising2004 11 months ago

Thank you for sharing.

Thumbs Up 0

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Razor78 11 months ago

Seascape is a little better than Seashore still some flaws then.. but msc isn't for everyone

Thumbs Up 0

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javawoody 11 months ago

Appreciate the review

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Niavlys 11 months ago

Cutting corners and services while increasing prices is the new norm in cruising...

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RetiredRay 11 months ago

Interesting….

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