Fantastic new ship however staff were frustrating at times possibly because of covid staffing levels. Entertainment fab but didn't see cruise director at all apart from at the shows. Ocean Cay late docking would have been nice to have been informed only 1 food outlet would be open on island so we could have eaten on ship. Lots of Europeans smoking wherever they wanted to on the ship and not being enforced by staff
Embarkation
3 out of 5
Long waiting time in Miami port, especially outside in the heat
Ship experiences
Food and Dining
5 out of 5
Drink package fantastic including champagne, pizza great, food great always a good variety of tasty food
Onboard Activities
5 out of 5
Lots to do on board and great facilities
Entertainment
5 out of 5
Very fun cruise staff, great shows and parties. Entertainers were of a really high calibre
Service and Staff
3 out of 5
The room steward was fab, the main dining room waiter eventually got better but took a long time to get our preferences but when contacting staff regarding someone smoking on the balcony next to ours it took them to the last day to do something.
Ship Quality
5 out of 5
The most beautifully grand ship. We thought from watching videos it would be garish but it was actually classy ans tasteful.
Cabin / Stateroom
4 out of 5
Lovely cabin and great to have bed next to doors. However it is annoying that the balcony doesn't have glass but a metal balcony so you can't see out to sea from a low level
Ship tip
Make the most out of the drinks package. Champagne included!
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