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Disappointing

MSC Seascape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 28

Overall rating:

3.1 out of 5
Verified Review
MSC Seascape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 08, 2023

Ship: MSC Seascape

Cabin type: Balcony

Cabin number: 11120

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Long Check-in Lines. Poor and unorganized Embarkation process. Disembarkation need more people providing guidance and direction. Quality and variety of food menu very poor. Too much usage of WiFi usage (Cell Phones) required by customers to obtain services. Automated Elevators on Embarkation was a Nightmare. Food entrees were not hot enough just barely warm; Drinks Watered Down, Not Real Ice Cream or Sorbet in Dining Room. Too many Pasta Dishes. No real Variety on Buffets and Dinner Entrees.

Embarkation

1 out of 5
Long and unorganized

Ship experiences

Food and Dining

1 out of 5
Food was mediocre; lack of variety of dishes; Lack of Foos Station Variety; Dinner Entrees were barely warm; Juices were watered down; Dessert selection were very limited; Ice Cream tasted like "Ice Milk"; Too many Pasta Dishes; Limited Variety in Appertizers; Too many days with same Menu Selections

Onboard Activities

5 out of 5
Too many options required accessing with "Wi-Fi" Theaters, Ship Activities

Entertainment

1 out of 5
Mediocre

Children's Programs

No children traveled with us

Service and Staff

5 out of 5
Staff was okay

Ship Quality

5 out of 5
Elevators too automated; Bathrooms did not flush; Bathroom not service frequent enough to keep clean

Cabin / Stateroom

3 out of 5
Room Stewart was very good. Shower too small. Closet space too small; Not enough Hangers

Ship tip

Be prepared for an unorganized and long check-in an Embarkation; Beware of long elevator waitslong check-in

Thumbs up

Ports of call

Miami, Florida

2 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

2 out of 5
Lack of sufficient transportation to and from Beach area; Paying Fees for Beach Chairs and Umbrellas; Early Closing of Free Food Building
Thumbs Up

Nassau, Bahamas

3 out of 5
Nice Port -- Did not venture out
Thumbs Up

San Juan, Puerto Rico

4 out of 5
Had Fun in Port
Thumbs Up

Puerto Plata, Dominican Republic

5 out of 5
Had a Great Time in Port
Thumbs Up

Disembarkation

2 out of 5
Nobody to answer questions or provide diections
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5 Comments

Razor78    1 year ago

Thanks for the review MSC always have Mixed Review but I Agree on Embarkation is kind of real mess and unorga
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CruzeFan    1 year ago

I boarded the MSC Divina in Miami on Friday and was on the ship in less than 10 min from the time I dropped my luggage with the porter. Food and service have been great. Entertainment is very good.
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javawoody    1 year ago

Thanks for the review
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MsMarjorie    1 year ago

Miami Port is the Worst. Next time go to Ft Lauderdale Fl Port Everglades instead. Exstreamly organized. Look for ships rt Ft Lauderdale Fl. ✨️
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ScubaDaveHash    1 year ago

Thanks for your review
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MSC Seascape Jan 8 - Jan 15