Worst cruise line I have been on

MSC Preziosa Cruise Review to Europe - Western Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1.0 out of 5
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: May 22, 2016
Ship: MSC Preziosa
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 1 year ago

Worst cruise line I have ever sailed with. Terrible service, stained bed linen, cold food in dining room.

When complaining to reception just ignored or lied to.

Booked a Fantastica cabin on a three week cruise and were given basic cabin on the lowest deck A total rip off, and when I wrote to complain was not given an adequate answer and no offer of a refund for the wrong cabin class.

I would not recommend this cruise line to any one.

 

 

 

 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Paid for Fantastica cabin (superior cabin on an upper deck) and were given standard cabins on lowest deck, a total ripoff!

Ship Tip

DO NOT DO IT

3 out of 5
5 out of 5
3 out of 5
3 out of 5
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