MSC Preziosa Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Vote

1 out of 5

Worst cruise line I have been on

Sail Date: May 22, 2016

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Oceanview

Worst cruise line I have ever sailed with. Terrible service, stained bed linen, cold food in dining room.

When complaining to reception just ignored or lied to.

Booked a Fantastica cabin on a three week cruise and were given basic cabin on the lowest deck A total rip off, and when I wrote to complain was not given an adequate answer and no offer of a refund for the wrong cabin class.

I would not recommend this cruise line to any one.





Cabin / Stateroom
Paid for Fantastica cabin (superior cabin on an upper deck) and were given standard cabins on lowest deck, a total ripoff!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining



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