MSC Preziosa

MSC Preziosa Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 30

Overall rating:

1 out of 5
MSC Preziosa

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: June 19, 2016

Ship: MSC Preziosa

Cabin type: Balcony

Cabin number: 9720

Traveled as: Couple

Reviewed: 8 years ago

Review summary

My Fiancé and I decided to take this cruise last minute while we were travelling to Rome.  We were on this ship from June 19-26.  Got on the Civitavecchia port in Rome.  We booked this cruise for our Birthdays, and boy were in for a surprise.  After paying an arm and a leg to be on this cruise, you would think to get treated like royalty.  If you wanted a vacation filled with excitement, fun and relaxation, this is not the cruise ship for you.  The food was mediocre, Service was horrible, Ports were not the best and the activities on the ship lacked fun.  Let me start off with the food, as eating is one of my favourite things to do on vacation.  Each bite I took off my plate felt like I was eating a spoon full of salt.  The food was tasteless and way to salty for my taste buds. Even the cakes were so salty.  Service on the other hand was even more terrible than the food.  All the workers had a frown on their face.  It was just so depressing to look at.  Every worker on the ship tried to sell a package to us.  This was getting so irritating because we already had an all-inclusive drink package.  When we sat down at the bar, the bartender would not serve us because he had too many drinks to make.  It took thirty minutes to get a drink.  When I went to guest services to see what could be done about this, the answer they gave me was that the ship had too many people (4500) therefore, I could not receive the service I am looking for.  Seriously, I did not pay so much to be on a ship and get treated so badly.  They should not be boarding that many people, when they cannot accommodate their guests. The ports we docked on had extra cost to get to land.  Shuttles were not included.  If you had excursions booked, shuttles were not included in with the prices for the excursion, which was definitely a rip off.  There were a few activities on the ship, and I felt like I was being harassed to participate.  I wanted to sit down enjoy a drink, read my book and relax.  Instead, I was being harassed/forced to join the group of people who wanted to participate.  It should be up to the person to join or not.  Finally, on our last day, we requested to have our luggages picked up early, due to having an early flight.  After guest services promised us that we were on the first priority list, come the day when we received our tickets for disembarkation, we were the last to be out.  I had lost all hope on this ship, and decided that this will be the last MSC cruise we ever take.  By the end of the cruise, I was so stressed out, irritated and just really wanted to get out of the ship.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Do not waste your money on this cruise line. Get on another ship.

Ports of call

Civitavecchia (Rome), Italy

1 out of 5

Palermo, Sicily

1 out of 5

Valletta, Malta

1 out of 5

Valencia, Spain

1 out of 5

Marseille (Provence), France

1 out of 5

Genoa, Italy

1 out of 5
Was this review helpful? 30

5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

gavinski    8 years ago

Stop moaning....life's short

jolee416    8 years ago

Complete opposite to my experience on this ship that I've been on it twice, they even let us stay on the ship and still use the amenities untl it was time to go to the airport as we wasn't flying until teatime

newtraveler    8 years ago

sdoxey    8 years ago

Complain to the company!