Not impressed

MSC Preziosa Cruise Review to Europe - Western Mediterranean


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 9

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: December 21, 2015
Ship: MSC Preziosa
Cabin Type: Balcony
Cabin Number: 11067
Traveled As: Family (young children)
Reviewed: 1 year ago

I was disappointed.

1. The food was sub par

2. Main option other than assigned dinning was the buffet on 1 floor. This made it entirely too busy & crowded.

3. The worst was the miss marketing by MSC. They made it seem as the ONLY options for the Barcelona & Marseille was from MSC & charged 8.90€ for adults & 5.60€ kids for Barcelona, 15€ & 8€ for Marseille JUST for the bus ride off the boat. The FAILED to mention less than a mile from Port in BOTH cases there was FREE transport from Marseille & 3€in Barcelona. I spoke to several people who didn't want to spend the extra 50-100$ to leave the boat.

4. The customer service from the service desk was terrible!

I will say the waiters & cabin attendantS were wonderful

Beautiful ship

BUT

Sorry MSC epic failSad

Food and Dining

1 out of 5

Entertainment

3 out of 5
It's a European cruise line. Had to sit through 4 laguages.

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Cabin attendantS were wonderful

Cabin / Stateroom

5 out of 5
Wonderful! Super sweet!
5 out of 5
Just know it's 2 hours round trip in bus travel
3 out of 5
5 out of 5
5 out of 5
Walk off the boatabout a mile 1 way & look for the public bus for 2-3€. DON'T use the MSC option
5 out of 5
Don't use MSC bus option us the FREE public transportation about a mile walk there will be a bus waiting on the left of the walkway just waiting if you are off the shop 1st. You may have to wait at the stop a bit, but the bus makes regular trips
5 out of 5
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