Not impressed

MSC Preziosa Cruise Review to Europe - Western Mediterranean

Cruises: 1 cruise (first)
Reviews: 0
Helpful Votes: 25

Overall rating:

1 out of 5
Verified Review
MSC Preziosa

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: December 21, 2015

Ship: MSC Preziosa

Cabin type: Balcony

Cabin number: 11067

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

I was disappointed.

1. The food was sub par

2. Main option other than assigned dinning was the buffet on 1 floor. This made it entirely too busy & crowded.

3. The worst was the miss marketing by MSC. They made it seem as the ONLY options for the Barcelona & Marseille was from MSC & charged 8.90€ for adults & 5.60€ kids for Barcelona, 15€ & 8€ for Marseille JUST for the bus ride off the boat. The FAILED to mention less than a mile from Port in BOTH cases there was FREE transport from Marseille & 3€in Barcelona. I spoke to several people who didn't want to spend the extra 50-100$ to leave the boat.

4. The customer service from the service desk was terrible!

I will say the waiters & cabin attendantS were wonderful

Beautiful ship

BUT

Sorry MSC epic fail

Ship experiences

Food and Dining

1 out of 5

Entertainment

3 out of 5
It's a European cruise line. Had to sit through 4 laguages.

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Cabin attendantS were wonderful

Cabin / Stateroom

5 out of 5
Wonderful! Super sweet!

Ports of call

Civitavecchia (Rome), Italy

5 out of 5
Just know it's 2 hours round trip in bus travel

Palermo, Sicily

3 out of 5

Valletta, Malta

5 out of 5

Barcelona, Spain

5 out of 5
Walk off the boatabout a mile 1 way & look for the public bus for 2-3€. DON'T use the MSC option

Marseille (Provence), France

5 out of 5
Don't use MSC bus option us the FREE public transportation about a mile walk there will be a bus waiting on the left of the walkway just waiting if you are off the shop 1st. You may have to wait at the stop a bit, but the bus makes regular trips

Genoa, Italy

5 out of 5
Was this review helpful? 25

Be the first to comment

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing