MSC Poesia Cruise Reviews - Reviews

My husband and I loved this cruise! It is a European line, so there were some things that were noticably different. While the staff was friendly, they didn't seem to go above and beyond like American cruise lines. However, overall, it was one of the best we've been on.

The ship was nice but that is all I can say that is good about the MSC Poesia experience

MSC by far the best cruise I have ever been on, and thats coming from someone who would never ever ever go on another cruise after my experiences with them. The staff speaks Italian, the food though not Italian, was great food, the desserts to die for. If your an American with American ways this is not the cruise line for you. However, if you like a little excitement and encompass a little European in you, then you may have a great time. P.S the staff does speak English, but only if your nice!

We enjoy MSC because we feel they are "one star" behind Holland America in quality, decor, and activities. This trip was a little lacking for us - the Cruise Director lacked enthusiasm. Prior cruises had a director who was visible and excited to be meeting guests. One show had "Anna" seemingly tired and not at all vested in guests entertainment. She was basically an announcer and that was all. The large group of 1000+ Vegans who took over some areas of the ship left us feeling shut out and unable to enjoy the library which we had looked forward to using when at sea. Their events and activities seemed to be a priority - sometimes closing us out of entire areas (pool deck and lounges).

The ship was very clean, large rooms, very modern ship. Crew and service staff were helpful always. The food was very good, lots to do and see on the ship. European feel and most of the travelers were either from Europe or Canada, some South American travelers and a few Asians. 10% or Less were American Travelers.

balcony room beautiful although did no see any ports they should alternate the ships docking to share the view with both sides of ship need a clock in the rooms to see the time at nite also a nite lite very dark in rooms at nite

This was a great cruise for people who like to dance - which we do. There were many lounges and bars with lots of music for all types of dancing. There was also a group of employees that got people dancing if they were alone. All the music was wonderful and there were many types of music. There was no break from dancing either. You could just move to a different place if they took a break. All the bands overlapped. The shows were very good. We went to all of them but they got sort of repetitive. It was sort of like the same show each night with different costumes. They were very talented though and the shows were short which I appreciated. Excursions were nice. We took two and loved them both. The shopping of the ship was minimal. I would have loved a lot more logo items to buy. They pushed a lot of expensive jewelry which I didn't care about. You can get the same thing a lot cheaper at home. I would have liked more logo things from the ship.Food was very good in the dining room. We loved eating in there every night. Our waitstaff was just wonderful and friendly. Our room was small. It had a balcony which I loved but it was the smallest balcony room of any ship I have been on. Our room staff was wonderful too. Very attentive to us and friendly. Everything was very clean and towels were refreshed constantly. The worst thng was the the long long long time it took for debarkation the last day. That was very bad planning. Had to be out of our room at 7:30 am and had to wait in a freezing loung until11:00 am to be called to leave. Then we were in a sea of people for another hour waiting to go through customs. That was just a terrible morning. From now on, I highly suggest everyone carry off their own luggage. You would have gotten right off with no trouble.

Liked the ship and the cruise itself. I hate the fact that a horrible, low rent, bottom of the barrel MSC employee ruined the whole experience by treating my wife and I like crap at the very end and scolding us like school children instead of helping us. I wasn't crazy about all the extra fees that MSC added to my final invoice either. After purchasing 2 photos, 1 can of potato chips and 3 drinks I had a bill of $300 including the extra MSC fees. I also didn't like having to be out of the cabin by 7:30am on the day of disembarkment...yet, not getting off the boat until 10:30.

The ship is beautiful and very clean. The only con would be the food. It wasn't bad just a little boring. The buffet was pretty much the same every day. The dinner options were better, alot of options and it was good. The negative reviews concerned me but having just returned I think the positives outweigh the negatives. The entertainment was decent to good. The check-in and check-out process was very quick. I would sail on this ship again.

Not as bad as some of the reviews-just average. Not a lot of food choices and they don't change much for breakfast and lunch-adequate amounts. Rooms slightly smaller than other lines but who spends much time there? Entertainment good but activities minimal. Price was the best part if you get a deal. Very clean ship.

the customer service on the MSC cruise line was terrable

For the money, it was great. The staff worked so hard for us.

Was are first cruise. So we enjoyed but listening to announcements in four or five languages is very annoying. Ship was beautiful. Service was good.

We weren't expecting much from a 2 night cruise, but what a wonderful experience! The ship was new and absolutely immaculate. Workers were constantly painting, polishing. Very nice. We have never had an inside stateroom, but this was excellent. Large mirror on back wall made the room seem bigger, room on both sides of the bed. Lots of drawer and closet space. Bathroom had lots of storage space also. What we loved when we entered the ship was all the staff greeting us and directing us to everywhere you wanted to go. The buffet food was very good, as well as the dining rooms. Wasn't exceptional but was very good. The choices were smaller than what we were used to. The evening onboard entertainment was fantastic! Almost like a Circque de Soleil. We got to hear Tito Puente, who was excellent - as well as the salsa dancers. Place was packed. There was entertainment all over the ship; that made it very enjoyable. The ship was beautifully decorated and very clean. The staff was wonderful. Service was also very good in stateroom and in dining rooms. We really loved this boat, would definitely go on it again for a longer cruise.

Don't always pay attention to the negative reviews...my CruiseOnly operator,JB, said give it a try...and what a great time we had. We took our 14 year old grand daughter & everyone made her feel like a princess! We snorkeled, sunned, eat, shopped and last not the best had a great massage...what a way to start a cruise......

The entertainment was seriously lacking. The shore excursion crew did not know about the ports. THE ONLY MOVIES IN THE CABINS WERE PAY MOVIES AND THOSE WERE OLD. Only 2 American tv channels, one was a taped TBS channel and then CNN. Food was ok, but served leftovers at the buffet the next day.

I thought the ship was clean and very well arranged.

I paid 550.00 for a balcony and got what I paid for. Would not go back again...food was just that bad. It sums this up the table had fake flowers the entire time with dust. Sums it up

This was a great experience, nice way to expend NYE, totally recommended

Great cruise, was a great way to have a relaxed, fun and exciting cruise, rooms were in great condition all the time, crew members were amaizing, and the music was the best!!