MSC Poesia Cruise Reviews - Reviews

The ship was very clean, large rooms, very modern ship. Crew and service staff were helpful always. The food was very good, lots to do and see on the ship. European feel and most of the travelers were either from Europe or Canada, some South American travelers and a few Asians. 10% or Less were American Travelers.

balcony room beautiful although did no see any ports they should alternate the ships docking to share the view with both sides of ship need a clock in the rooms to see the time at nite also a nite lite very dark in rooms at nite

This was a great cruise for people who like to dance - which we do. There were many lounges and bars with lots of music for all types of dancing. There was also a group of employees that got people dancing if they were alone. All the music was wonderful and there were many types of music. There was no break from dancing either. You could just move to a different place if they took a break. All the bands overlapped. The shows were very good. We went to all of them but they got sort of repetitive. It was sort of like the same show each night with different costumes. They were very talented though and the shows were short which I appreciated. Excursions were nice. We took two and loved them both. The shopping of the ship was minimal. I would have loved a lot more logo items to buy. They pushed a lot of expensive jewelry which I didn't care about. You can get the same thing a lot cheaper at home. I would have liked more logo things from the ship.Food was very good in the dining room. We loved eating in there every night. Our waitstaff was just wonderful and friendly. Our room was small. It had a balcony which I loved but it was the smallest balcony room of any ship I have been on. Our room staff was wonderful too. Very attentive to us and friendly. Everything was very clean and towels were refreshed constantly. The worst thng was the the long long long time it took for debarkation the last day. That was very bad planning. Had to be out of our room at 7:30 am and had to wait in a freezing loung until11:00 am to be called to leave. Then we were in a sea of people for another hour waiting to go through customs. That was just a terrible morning. From now on, I highly suggest everyone carry off their own luggage. You would have gotten right off with no trouble.

Liked the ship and the cruise itself. I hate the fact that a horrible, low rent, bottom of the barrel MSC employee ruined the whole experience by treating my wife and I like crap at the very end and scolding us like school children instead of helping us. I wasn't crazy about all the extra fees that MSC added to my final invoice either. After purchasing 2 photos, 1 can of potato chips and 3 drinks I had a bill of $300 including the extra MSC fees. I also didn't like having to be out of the cabin by 7:30am on the day of disembarkment...yet, not getting off the boat until 10:30.

The ship is beautiful and very clean. The only con would be the food. It wasn't bad just a little boring. The buffet was pretty much the same every day. The dinner options were better, alot of options and it was good. The negative reviews concerned me but having just returned I think the positives outweigh the negatives. The entertainment was decent to good. The check-in and check-out process was very quick. I would sail on this ship again.

Not as bad as some of the reviews-just average. Not a lot of food choices and they don't change much for breakfast and lunch-adequate amounts. Rooms slightly smaller than other lines but who spends much time there? Entertainment good but activities minimal. Price was the best part if you get a deal. Very clean ship.

the customer service on the MSC cruise line was terrable

For the money, it was great. The staff worked so hard for us.

Was are first cruise. So we enjoyed but listening to announcements in four or five languages is very annoying. Ship was beautiful. Service was good.

We weren't expecting much from a 2 night cruise, but what a wonderful experience! The ship was new and absolutely immaculate. Workers were constantly painting, polishing. Very nice. We have never had an inside stateroom, but this was excellent. Large mirror on back wall made the room seem bigger, room on both sides of the bed. Lots of drawer and closet space. Bathroom had lots of storage space also. What we loved when we entered the ship was all the staff greeting us and directing us to everywhere you wanted to go. The buffet food was very good, as well as the dining rooms. Wasn't exceptional but was very good. The choices were smaller than what we were used to. The evening onboard entertainment was fantastic! Almost like a Circque de Soleil. We got to hear Tito Puente, who was excellent - as well as the salsa dancers. Place was packed. There was entertainment all over the ship; that made it very enjoyable. The ship was beautifully decorated and very clean. The staff was wonderful. Service was also very good in stateroom and in dining rooms. We really loved this boat, would definitely go on it again for a longer cruise.

Don't always pay attention to the negative reviews...my CruiseOnly operator,JB, said give it a try...and what a great time we had. We took our 14 year old grand daughter & everyone made her feel like a princess! We snorkeled, sunned, eat, shopped and last not the best had a great massage...what a way to start a cruise......

I thought the ship was clean and very well arranged.

The entertainment was seriously lacking. The shore excursion crew did not know about the ports. THE ONLY MOVIES IN THE CABINS WERE PAY MOVIES AND THOSE WERE OLD. Only 2 American tv channels, one was a taped TBS channel and then CNN. Food was ok, but served leftovers at the buffet the next day.

I paid 550.00 for a balcony and got what I paid for. Would not go back again...food was just that bad. It sums this up the table had fake flowers the entire time with dust. Sums it up

This was a great experience, nice way to expend NYE, totally recommended

Great cruise, was a great way to have a relaxed, fun and exciting cruise, rooms were in great condition all the time, crew members were amaizing, and the music was the best!!

I haven't been on a cruise before so I don't have anything to compare it to so my opinions may be a little off, but I did not enjoy the ship at all. Nothing to do if you have kids, which is kind of ironic considering that they offer kids free with two paying adults, which is probably one of the good points. If you are on a tight budget and looking to go on a cruise then maybe you won't mind so much the lack of everything. The food was bad, really bad, my son and I pretty much ate cold pizza the whole time. I would never go again.....

Controlled payments to dinner staff and cabin stewards when poor service is provided was inappropriate. Embarkation was a huge conflict with personnel waiting and the 1 person in charge (much yelling by the MSC person). Poor food service. Poor menu. We have been on 30 cruises, and won't go on this line again.

First time on MSC and was very disappointed with the departure and arrival time. Originally cruise was to depart Sunday at 7:00pm, this is late compare to other cruise lines, instead we departed at 11:00pm (supposedly waiting for other arriving passengers). Arrival was due on Sunday at 8:00 am, instead we arrived on Saturday at 11:00pm. Again no reasons given. Food service was non-exinstent after dinner and food quality was somewhat average for an Italian cruise line. Did enjoyed the diversity of people on the ship. Europe, Asia, The Americas, all were represented on the ship. The ship was fairly new (2008) and the cabins were really nice, clean and spacious (We had balcony). There were many areas for family gathering but the ship lacked a large gathering place(main entrance). Entertaiment was acceptable, but not as good as other cruise lines. Anthony and his "diversion" team were very good. Translating every announcements into five different languages was over top. Port of calls were OK and did not have much in terms of sightseeing or shopping, except for Cozumel which had fairly decent places for souvenirs. Did not care much for Ocho Rios Jamaica. Cayman Island and Cozumel are very good places for snorkling and/or scuba diving.

I loved it. I was a tad skeptical going in but I was so pleased with so many things. The boat was very clean, the food was so delicious, the staff was very friendly and helpful. My cabin was perfect. The bathroom was great. Great water pressure, toilets flushed well. I loved my balcony! It really could have not been better. This was my 7th cruise and my favorite!