terrabile service from start to finish

Item: MSC Poesia
Rating: 1
Author: SteveF11

MSC Poesia Cruise Review to Caribbean - Eastern

SteveF11

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 8

Overall rating:

1 out of 5

7 Night Eastern Caribbean Enchantment (Ft. Lauderdale Roundtrip)

Sail date: January 09, 2011

Ship: MSC Poesia

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 13 years ago

the customer service on the MSC cruise line was terrable

Food and Dining

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

3 out of 5

5 out of 5

5 out of 5

Pros: the ship was new and beatuiful

Cons: the on board service and food were terrible