Review

MSC Poesia Cruise Review to Europe - Western Mediterranean

kristinairastorza

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 80

Overall rating:

2 out of 5

Verified Review

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: August 19, 2016

Ship: MSC Poesia

Cabin type: Inside

Cabin number: TBA

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

They need to hire more people. Get a new chef.

Beautiful ship.

Get better schedules.

Learn how to treat foreign nationals/customers.

Entertainment was good. Good shows.

Ship experiences

Food and Dining

1 out of 5

not a big variety. Too much salt/condiments

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

RUDE! Customer service was really rude when asking excursion questions. Crew seemed tired. Nobody said good morning, thank you, excuse me.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Eric was really good to us. He always had our room ready.

Ports of call

Marseille (Provence), France

1 out of 5

Genoa, Italy

5 out of 5

Portofino is a must see

Thumbs Up 0

Salerno (Amalfi Coast), Italy

3 out of 5

Messina, Sicily

3 out of 5

Valletta, Malta

5 out of 5

Palma De Mallorca, Balearic Islands

5 out of 5

Barcelona, Spain

5 out of 5

2 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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woodworks32129 8 years ago

I understand how you feel I was on the Poesia when it was based out of Ft Lauderdale, it is quite a bit different then the cruises we are used too. MSC caters to a more international customers and If you go on not knowing that it is a suprise, but that being said MSC became one of my favorite cruise line. It takes away that little protective shell that cruises catered for Americans have giving you a more authentic European experience. The MSC ships based out of Miami now cater more to America's, they use only English as opposed to 5 languages they previously did, allows for more activities (instead of the same having the same activity 5 times for each language), and the menu is more American. It ships are beautiful and staff was super friendly, one staff member gave my wife and I a couple of free bottles of wine, I think it was just because we were friendly with them.

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