MSC Opera Cruise Review to Europe - Western Europe

Contributor Level: Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
11

2 out of 5

MSC Opera experience

Sail Date: July 09, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Cabin: 8194

We tried MSC cruise line for the first time on a 10 day W.Europe cruise. Previously we had cruised with Royal C, Celebrity and Princess. Anyone who has cruised on these ships will be highly disappointed with MSC. Food at the buffett on floor #11 was the same thing each day. Mostly unwarm items. Very limited menus. Iced tea and ice cream not free. Juices only available in mornings. Hand sanitizers used sparingly and many times empty during meals. Our evening meal had bones in the fish on 5 of 8 times served fish. As many as 5 bones in one serving. I still think how easy it would have been to have swallowed them. After about two times I came t expect bones even though I wanted to try the fish menus. Risotti was greasy and the meats were grisily. The servers were so busy that they spent very little time talking with us. Never offered to help pepper/salt. No coffee served. On excursions when we had to tender at St. Peter port we stood in line for 2:40 minutes to exit the ship only allowing 1.25 minutes to explore the city. Not organized at all. Waited almost 50 minutes in line to go back to the ship. Pool chairs were the most uncomfortable chairs ever in that there was no head rest on them. Library time was limited as well as the books in it!

Every evening at the theather we had to listen to the cruise director talk in 4 different lanuages. That got annoying and took up quite a bit of time doing so. Entertainment was fine. Overall very disappointed in the complete lack of organization and downright bare bones service. I could go on but will spare you the time. Don't go MSC!

 

Ship Quality
Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Southampton (London), England
Ijmuiden (Amsterdam), Netherlands
The ship takes the least expensive port. We were .6 hr away from Amsterdam and had to wait an hour and a half to get off the ship.
St. Peter Port, Guernsey, Channel Islands
Tendering was horrible . people complaining. It took us 2:40 hours in line to exit the ship, which left very little time to experience the town.
Vigo, Spain
Lisbon, Portugal
Bilbao, Spain
Le Havre (Paris), France
We went to Normandy. I don't understand why the ship doesn't have an excursion for Normandy. It's only 1.5 hrs with a car from the ship and yet they had an excursion to Paris which was 3 hrs away.


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