Bad costumer service aboard

MSC Musica Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 35

Overall rating:

2.3 out of 5
Verified Review
MSC Musica

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: September 21, 2019

Ship: MSC Musica

Cabin type: Oceanview

Cabin number: 8118

Traveled as: Couple

Reviewed: 11 months ago

Review summary

Give what you offer.... I paid for a service and receive half... Tours are so expensive...and shuttle service should be free but you charge for it...

Embarkation

1 out of 5
Bad

Ship experiences

Food and Dining

3 out of 5
Good

Onboard Activities

3 out of 5
Yes, entertain

Entertainment

4 out of 5
Good, aproved

Service and Staff

3 out of 5
Waiters and room stewards very good.... Costumer service horrible...

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
I paid for a ocean view stateroom.. I was given a boat view room with to bed over for more people.. Very uncomfortable and disapointed

Ship tip

Ask your travel agency before choosing this ship

Ports of call

Venice, Italy

4 out of 5

Brindisi, Italy

1 out of 5

Katakolon (Olympia), Greece

2 out of 5

Mykonos, Greece

3 out of 5
Too short time at port...Should given more hours here...

Piraeus (Athens), Greece

2 out of 5
Too short time at port...Should given more hours here...

Sarande, Albania

1 out of 5
Its a beautiful city, but nothing to do and see... to much time here

Dubrovnik, Croatia

1 out of 5
Its a beautiful city, to much to do and see here but, to much time given to short.....

Disembarkation

1 out of 5
Disorganize
Was this review helpful? 10

1 Comment

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.