Bad costumer service aboard

Item: MSC Musica
Rating: 2.3
Author: sadiellebron

MSC Musica Cruise Review to Europe - Mediterranean

sadiellebron

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 163

Overall rating:

2.3 out of 5

Verified Review

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: September 21, 2019

Ship: MSC Musica

Cabin type: Oceanview

Cabin number: 8118

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Give what you offer.... I paid for a service and receive half... Tours are so expensive...and shuttle service should be free but you charge for it...

Embarkation

1 out of 5

Bad

Ship experiences

Food and Dining

3 out of 5

Good

Onboard Activities

3 out of 5

Yes, entertain

Entertainment

4 out of 5

Good, aproved

Service and Staff

3 out of 5

Waiters and room stewards very good.... Costumer service horrible...

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

I paid for a ocean view stateroom.. I was given a boat view room with to bed over for more people.. Very uncomfortable and disapointed

Ship tip

Ask your travel agency before choosing this ship

Thumbs up

Ports of call

Venice, Italy

4 out of 5

n/a

Thumbs Up 0

Brindisi, Italy

1 out of 5

n/a

Thumbs Up 0

Katakolon (Olympia), Greece

2 out of 5

Beatiful

Thumbs Up 0

Mykonos, Greece

3 out of 5

Too short time at port...Should given more hours here...

Thumbs Up 0

Piraeus (Athens), Greece

2 out of 5

Too short time at port...Should given more hours here...

Thumbs Up 0

Sarande, Albania

1 out of 5

Its a beautiful city, but nothing to do and see... to much time here

Thumbs Up 0

Dubrovnik, Croatia

1 out of 5

Its a beautiful city, to much to do and see here but, to much time given to short.....

Thumbs Up 0

Disembarkation

1 out of 5

Disorganize

2 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

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Cruiserike0322 5 years ago

That's ashame

Thumbs Up 0

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