not as I expected

Item: MSC Meraviglia
Rating: 3.5
Author: donovank

MSC Meraviglia Cruise Review to Caribbean - Bahamas

donovank

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 10

Overall rating:

3.5 out of 5

Verified Review

7 Night Florida & Bahamas (New York Roundtrip)

Sail date: April 22, 2023

Ship: MSC Meraviglia

Cabin number: 12344

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Wen I asked Sheila Dimano at guest services to either provide me with a couch or chair, or a different cabin, she offered to downgrade me to a lesser cabin. Two days later, I got a call from someone who said that I was given the correct cabin. I tried to explain that it was the correct cabin number, but the cabin was not as it was described when I booked it. I got no response to that.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

The crew were wonderful. Everything else as disappointing.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

The shows were lovely but brief.

Service and Staff

5 out of 5

All the crew, with the exception of guest services, were wonderful.

Ship Quality

5 out of 5

Clean

Cabin / Stateroom

1 out of 5

I booked a premium balcony cabin with a seating area. There was no seating. No couch, no chair. If I wanted to watch television, I had to stand up. If I wanted to eat the room service breakfast that was supposed to be included, I had to stand up.