This could be considered the cruise from hell because of the lack of information provided by the staff. We were 5 days at sea without knowing if we were going to be able to dock anywhere. On the positive side, MSC gave us a full refund and 20% off our next cruise. I will take advantage of the offer but sail a different ship.
5 out of 5
Embarkation was smooth as can be
Food and Dining
2 out of 5
Main dining room food was subpar. Out of the 7 day there was only 1 meal we enjoyed. The buffet food was the same for all 7 days. They did not make an attempt to make a variation of dishes.
3 out of 5
There were onboard activities but nothing that caught my eye.
I didn’t go to any of the shows. They did not interest me.
I don’t have any children.
Service and Staff
2 out of 5
We had many many issues while onboard. The service desk representative were overwhelmed and you can tell they were frustrated which in turn provided a bad customer experience. I will say that the Bartenders at the Horizon Bar were awesome. Especially Jade and Greg. However, their manager does not belong in a position to assist people. She was rude and walked around with a puss on her face.
5 out of 5
Everything was so clean
Cabin / Stateroom
4 out of 5
Overall it was a regular balcony cabin. Nothing out of the ordinary from other cruise lines.
The Meraviglia attracts a lot of Europeans especially French and Italians. You will need to have plenty of patience as they can be rude and have no concept of personal space.
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