MSC is last choice for cruise travel.

Item: MSC Grandiosa
Rating: 4.1
Author: rbabdullah

MSC Grandiosa Cruise Review to Europe - Western Mediterranean

rbabdullah

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 70

Overall rating:

4.1 out of 5

Verified Review

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: November 24, 2019

Ship: MSC Grandiosa

Cabin type: Oceanview

Cabin number: 8195

Traveled as: Couple

Reviewed: 4 years ago

Review summary

MSC is my last choice for cruise travel company. MSC does NOT enforce important rules like hand hygiene and family with kids section.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

The worst buffet experience on a cruise ship.

Onboard Activities

5 out of 5

Like all the machines in the fitness centre.

Entertainment

4 out of 5

Love the DJ with dancing held every other night from 10.30 p.m. in the alley with hologram roof. That's the best

Service and Staff

3 out of 5

They are great except majority of sour faced and grouchy staff behind the counter at the buffet counter. They took the dish without considering if you are still putting the food into your plate. Good that they replace the dish but let the cruisers know before you do that than just pulling away the dish without letting us know what you are trying to do. Same when they are closing the counter. Let the clienteles know that the section will be closed. Buffet food wasn't that great. Juices only during breakfast. What kind of buffet is this cruise ship doing?

Ship Quality

5 out of 5

MSC must enforce hand hygiene. With plenty of alcohol-base sanitizer and hand wash basins near the buffet market place, this practice isn't enforced and managed by MSC. The ship is an incubator for common preventable spread of germs and illness.

Cabin / Stateroom

5 out of 5

Like it. Excellent for a bad experience cruise travel on MSC.