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4.4

Great Experience by airlebird

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Europe - Western Mediterranean

enjoyed the multi cultural experience the ship offered

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3.7

sorry, I don't think I will book MSC again by kallllo

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Europe - Western Mediterranean

In summery : i dont think i will choose MSC again

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4 Comments
5.0

I've done 2 cruises in... by boeing1

Sail date: /
Ship: MSC Fantasia

I've done 2 cruises in Australia, 2 in America and now 2 in Europe with MSC cruises.Musica& Fantasia was amazing experience with a 4000 passenger,its a big ship with pools and many hot tubs,but never found it to be crowded as many areas to relax around the ship. I chose to use pool at back of ship, as it's was more quiet there as children with nappy on, wasn't allow in the pool there. Would have prefer a over 18 pool area only, but this ship didn't cater for that. The staff were amazing, from dinner, room, pool staff were great.Reception staff were not the best to deal with, you call up and they don't my return calls to me or l don't get requested items to my room, after 3 hours of waiting. My room was a suite at the front of the ship, where I could see ahead, just like the captain could see. The views were amazing.Room was spacious with a walk in robe, loved having all the room in the wardrobe.The bathroom was nice and comfortable to use. Johno my cabin steward was excellent and provided a clean room on a daily basis.Dining experience was excellent with great menu with good quality food ,huge portions and waiters were wonderful.l would recommend a drinks package to be booked from home, so much cheaper then buying your drinks at dinner as there's the 15% tax on top of all drinks. We booked only two tours from home,cinque Terra and palmer de malcora dinner show, show incredible! Don't miss the show with dinner. Cinque Terre was my favorite, Beach's were stunning! If you don't book a tour from home, there is cheap tours to book with locals, when you get on the ports. Cheap as 10euros per person. Drivers were very reasonable to book on port too, we had one in Athens and palmer de malcora. Overall this cruise was excellent with minor staff isuues at reception. I would highly recommend the fantasia any day,the boarding experience was excellent and even disembarkation day, was so well organized and got off the ship in 30 mins to walk or taxi to genoa train station to board our train to Milan. Don't miss fantasia ship. Ciao tutti ELISA Australia

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4.9

Beautiful Mediterranean by cjohnson2307

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Europe - Western Mediterranean

Great cruise ship, especially when staying in the Yacht Club. This was our 3rd cruise, the other two were in the Caribbean. MSC did a fine job and we would use MSC again.

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3 Comments
4.8

Much to see with MSC Fantasia by cruiselili1

Sail date: / Traveled as: Family (older children)
Ship: MSC Fantasia / Destination: Europe

Many people but also calm places. Enough space at the buffet and very variations of meals. If you need something you just have to speak to the crew. Everyone was very friendly and helpful. Of course there are many children on board in summer. I'ts helpful to take a highlighter to sign the important things in the Board News.

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2.0

MSC fails to offer a... by vacanza123

Sail date: /
Ship: MSC Fantasia

MSC fails to offer a vacation experience as memorable as their competitors (Carnival in my experience) . Although nice, pretty and clean, they lack many comforts others provide like great customer service. That is not to mention the missing towel animals, mints, fruit decorations or variety of top tier entertainment. Me and my Italian wife (the main reason we booked a European cruise line) had a bad experience with the first excursion and that soured our trip from the beginning. The staff did help us in this situation and failed to even notate our complaints for management (found that tidbit out at checkout). The food was good most times, great sometimes yet the seating could be horrific at the buffet and at the dining room dinners, they were constantly trying to sell you something (no custom omelettes or pizza and don't try to upsale me stuff by interrupting our conversation) . Getting on and off the boat for ports was not planned out well half the time and the other half was decent. The layout of the ship was convoluted with parts of decks closed off and elevators always busy. In a nutshell, MSC is aggressive about their money, even over the customer and was okay as cruise. It's hard to go to so many countries in such a short time and have some life experiences, therefore I will not use them again though I will go on another cruise.

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5.0

Were just home in Australia... by lindysutherland

Sail date: /
Ship: MSC Fantasia

Were just home in Australia from a wonderful month in Europe. A week of which was a Mediterranean cruise from Rome on the beautiful MSc Fantasia. There is very little that we can fault with her and we loved every minute of our cruise. Staff were amazing and very helpful and friendly. Food was divine and there was no meal we could complain about. Even the buffet food in Zanzibar was unbelievable best ship buffet we’ve ever had. The shows were first class and always enjoyable. Our balcony room upgrade by MSc was much appreciated and it was great to be able to chill on the balcony (and dry a few clothes!) embarkation and disembarkation was sooooo quick and smooth even with over 4000 passengers on board. Ports every day were amazing. Only issue maybe was in a few ports where we needed a shuttle to get into town we were made to pay for that and I do believe it should be complimentary. Many of our friends ordered a drink package and we (stupidly) chose not to. We should have as its amazing value for money. And ordering drinks singularly incurs a 15% Service charged on all drinks!!! Apart from those few issues our cruise was just the most amazing experience. Thankyou MSc xxx

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4.5

Exceptional cruise, absolutely tremendous crew/staff. Who ever does the hiring of staff does an excellent job. by Dianemtc

Sail date: / Traveled as: Large Group
Ship: MSC Fantasia / Destination: Europe - Western Mediterranean

Not much was wrong. Could have used more directional signs to the yacht club.

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3.0

Nave Bella e pulita anche... by genzano

Sail date: /
Ship: MSC Fantasia

Nave Bella e pulita anche se si sente che è un po' vecchia e mancano tante cose. Riguardo proprio la nave è sempre pulita e sistemata. Riguardo il cibo e gli intrattenimenti purtroppo delude. Cibo da mensa, sia al buffet che al ristorante. Spettacoli al teatro praticamente inesistenti...ballano solo!... servizio al ristorante è ok. Per i bimbi meglio lasciar perdere. Cabina bella, nello stile msc. Comunque se continua così, anche se fanno navi meravigliose ma poi il resto è deludente, la gente si stuferà e proverà altre compagnie. Forse è quello che farò io. Starò a vedere il prossimo anno, dato che andrò ancora con msc con la nuova ammiraglia, la "bellissima".... e vediamo se ci sarà qualche miglioramento...

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5.0

I've read some poor reviews... by juzbcuzgirl

Sail date: /
Ship: MSC Fantasia

I've read some poor reviews about MSC but I have to disagree...this ship and crew thus far 2 days in is stellar. If your used to american lines of course they differ from European but not in a bad way just different. Our first night in the dining room was amazing 9 of us and not one complaint on anyones food or service. The rooms are clean and the stewards are friendly and helpful in whatever you ask of them. Do not hesitate to try MSC when they are in the Carribean...just expect a different experience...a taste of Europe!

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2.0

Servizio al di sotto delle... by Luca74AL

Sail date: /
Ship: MSC Fantasia

Servizio al di sotto delle aspettative! Personale che non parla italiano! Animazione nella media ma nulla di eccezionale! Cibo di scarsa qualità e ripetitivo pulizia cabina sotto la media e servizi inesistenti

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5.0

A week of cruising had... by dugrin1

Sail date: /
Ship: MSC Fantasia

A week of cruising had passed. I really enjoyed the ship. Food was excellent. Ship was clean and fresh. We took a lot of pictures. My daughter was a fan of Photoshop employees, done 9-10 photo sessions. All pics were beautiful and was difficult to choose only few of them.

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3 Comments
4.5

Msc Fantasia from Genoa including Corsica by dugrin1

Sail date: / Traveled as: Family (young children)
Ship: MSC Fantasia / Destination: Europe

Planned all excursions and drink packages ahead. Decide before you go what you are willing to do. Enjoy the ship.

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Was this review helpful? 9
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4.3

Great trip on the MSC Fantasia by MuddyPuddles

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Caribbean

This was our second cruise with MSC, and our second re positioning. Overall, was a good balance of relaxing sea days and great Mediterranean ports. Fantasia was a great ship and I would sail on her again in a heartbeat.

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2 Comments
3.8

Great destinations by islandhopper007

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Caribbean

Overall an average cruise. Catering mostly for weekly customers, so lots of repeats of shows, meals, etc. Would rate cruise at the lower end. If compared to others value for money is ok.

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5.0

Hello, I was wondering if... by vtbabe6

Sail date: /
Ship: MSC Fantasia

Hello, I was wondering if anyone ever took kids on the msc cruise line? If so how did they like it? We have only ever taken ours on carnival and they loved the camp programs there

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3.8

Excellent introduction to the Caribbean Islands by kentracer

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Caribbean

Overall the cruise was a lovely experience and exactly what we wanted and expected. We met lovely people on our dinner table and that made it fun. We would cruise with MSC again but would prefer to arrange our own flights.......we were not impressed at all how this was handled by BA. We have been on other cruiselines and this one compared well with the others we have done. Take the drinks package its certainly worth it. The photographers are a bit of a pain at times, especially at dinner time. MSC needs also to think about how it does the 'lifeboat drill' for joining passengers as we were held up for dinner till 10pm on two nights and were not warned about this until it was too late.

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3.5

Nice cruise to Norway by japh1983

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Europe - Northern Europe

We had a nice cruise with MSC Fantasia but there are some negative things. If you like such a huge ship, you will be right onboard this vessel. All in all we had a nice cruise.

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5.0

Everything was very good! We... by MicTob0906

Sail date: /
Ship: MSC Fantasia

Everything was very good! We had a exquisite cruise. MSC Fantasia is a beautiful ship, with a lot of activities and stuff to do onboard. The cabin was perfect, the staff was so kind and always very helpful. A special thank goes out to our waiters in the Red Velvet restauran for making our dinners onboard extra great and a lot of fun. Also the waiters in IL Transatlantico. They made the evening so funny. But generally all the staff were great. The food were good, the drinks and the wine also. The activities, the music and the theatre shows were also good and various.

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4.5

Msc by Speedy1952

Sail date: / Traveled as: Couple
Ship: MSC Fantasia / Destination: Europe

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