korpo024 Cruise Review on MSC Fantasia on Apr 20, 2019

MSC Fantasia Cruise Review

Reviews: 8
Helpful Votes: 40

Overall rating:

4 out of 5
MSC Fantasia

7 Night Western Mediterranean (Genoa Roundtrip)

Sail date: April 20, 2019

Ship: MSC Fantasia

Reviewed: 2 years ago

Review summary

MSC Fantasia is a great ship, well maintained, with a so so staff. We had a very good room steward, but he just had too much rooms to do. Msc has not enough staff, that is why the service is just too slow and just okay. There was a toilet problem at the back of the ship. 40% of the ship the toilets didn't flush one night between 23.00 and 07.00 and we had a very bumpy sea...You can imagine what the cleaning party had to do the next morning... This flushing problem was not completely gine the next days, but never it was more than an hour. The new drink packages were all right, though we had still drink coupons from our previous cruises, so we still could drink whatever we want...They didn't know what to do with these drink coupons....They are fased out...But on this ship still valid. Costumer service was a nightmare. There was a line the whole cruise! I heard lost of people still wanted the service charge off their bill. We had so so weather...Normally the weather is much better at the end of April, but everywhere in Europe the weather is cold this year....Where is the Global warming they promised?😊 For the very good cruise fare we had a good cruise...But definitely not our best...But good enough.
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