kweenkmatt
MSC Divina is a nicely decorated ship. I wouldn't want to sail on it at full capacity, as the public areas had a tendency to allow people to congregate and feel crowded.
Winnteresting
Candidly, if you’ve never cruised before, you’ll probably like MSC. If you’ve done any cruises on RC, Celebrity, or other upper- to premium-level cruise lines, you will likely be disappointed. Also, MSC’s customer service is horrible on the phone, with the exception of the agent I used when I booked the cruise. She was great and very accommodating. She was definitely part of their A-level team. Once you need to make changes, be prepared for long wait lines on the phone and be prepared to deal with CSRs who are rude and/or incompetent. That same comment was echoed by two other members of my traveling party. Website is also glitchy, thus the need to call customer service. Use a travel agent.
azstreamlined
Don't miss a single show at night...they are more than entertaining.
Jimbrenda
there were many europeans on my cruise who i felt were very rude. This cruise line has a lot to learn about how and what americans want on there cruises. The ship itself was hard to navigate.
LoveCruising55
Infinity Pool area - great place to hang out and the Divina Lounge in the evening to listen to Luis and the Amsterdam Trio
ejgarrett
The staircases were beautiful...have never seen anything like it before. The ship was really kept clean and the staff was very friendly.
ncyoungchild
For the buffet area, it was better to move away from the central area and use the side stations to avoid the crowds.
LoveCruising55
Be sure to listen to the trio in the Divina lounge - they are fantastic!
wilsoncory01
Get room midship
DAKGreenmtnboy
Entertainment was truly exceptional.
Breezes
there is not as much to do for kids and teens as other ships.
Travelady65
Magnificent , clean sparkling ship.... i was in awe when i came onboard .... the most beautiful, decorated ship i have been on, and i have been on alot of different ships... The ship is clean, clean, clean......
Jamesc1
sit away from ashtrays as smookeing is an nusance this was worth as much as epoch loved the food
26913221sue
The dining in the evening is extremely slow, and usually the food arrives cold. Quality of the food is at best mediocre. The one night that lobster was served was much better than the rest of the nights. Entertainment is good, but MSC is not up to American standards overall. We will not go again
Bambam06
get up at 5am if you want a sunbed!!!!
RPACKWOO
Excellent sweets, very good gelleto, pools very nice. Don't miss the shows in the theater, Excellent.
glomarrone
There is no drink service in the theater and drink are not pushed on board.
davedee1965
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thewilliamscrew
There is 7 different language announcements!
JWCRUISER
Be prepared to be patient if you have a problem. It may not even ever get resolved. Be VERY patient when you have to leave the ship at the end of your cruise. Total shambles.
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