Worst cruise I ever took

Item: MSC Divina
Rating: 2.8
Author: 1powerguy

MSC Divina Cruise Review

1powerguy

Contributor Level: Second Mate

7 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 5

Helpful Votes: 48

Overall rating:

2.8 out of 5

Caribbean & Antilles from Miami

Sail date: December 09, 2018

Ship: MSC Divina

Traveled as: Singles/Friends

Reviewed: 3 years ago

Review summary

Worst cruise I have ever taken. The people I met on board were fun but the staff and food were something less than desirable.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Lunch at the buffet was the same food almost every day. Trying to get a drink in the casino was nearly impossible it took at least a half hour and the bartenders had to look up recipes for common cocktails.

Onboard Activities

2 out of 5

Casino was ill equipped and the shows were subpar.

Entertainment

2 out of 5

Service and Staff

1 out of 5

Staff did not have a clue of how to run a ship. I'm diabetic and needed a sharpie container for my needles. I informed my cabin Steward like I do on every other cruise and he told me I had to go to the hospital and pick one up myself. The next day I went down to the hospital and the hospital told me why I was there my cabin Steward should have done this for me. I am not the only one who spent more time in customer service line then I have ever done on any other Cruise in my life.no matter what information you wanted you were shuffled from one person to the next nobody seemed to have an idea of how to solve problems. By the end of the cruise it was becoming a running joke amongst a small group of us of how poor the service was in fact one guy bought me a t-shirt with the cruise line and ship on it as a practical joke.

Ship Quality

2 out of 5

The ship seem to be very clean well maintained. However the layout of the ship seem kind of chopped up and didn't flow very smoothly.

Cabin / Stateroom

4 out of 5

Ship tip

I will never sell on another MSC Cruise in my life.

Thumbs up

Ports of call

Costa Maya (Mahahual), Mexico

3 out of 5

Oranjestad, Aruba

4 out of 5

Ocho Rios, Jamaica

3 out of 5

Cozumel, Mexico

3 out of 5

Miami, Florida

4 out of 5

Colon, Panama

4 out of 5

Cartagena, Colombia

5 out of 5

Disembarkation

3 out of 5

8 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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Gwbigdog 2 years ago

Thanks for sharing m

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javawoody 3 years ago

Thanks for the review

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bbhellriegel 3 years ago

I went on the Divina in 2017. I will not sail on MSV again. It was the ship design, poor entertainment, food and service in the dining room was awful, Lido buffet was just ok. Cabin (balcony) was nice. Most disappointing was the tasteless food and entertainment!

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LateCruiser60 3 years ago

Was twice with MSC. Divina and Seaside. Food was not the greatest one but was able to found different stuff on the buffet everyday. The cruises himself was just fun and no complains at all. Maybe MSC cruising is nothing for you

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AuntPinkie 3 years ago

Sometimes a cruise just has a lot of problems. We have a a couple where it seemed everything was off. While we have never been on MSC, I wouldn’t avoid them because of one experience. Sorry this cruise didn’t meet your expectations!😥. (This time I meant the teardrop).

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Curt34 3 years ago

Sorry the cruise did not meet your expectations. We’ve enjoyed our cruises on the Divina and other MSC ships but do recognize that MSC is a bit different from other cruise lines. We’ve enjoyed the diversity.

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profile 3 years ago

Well, sounds like a nice itinerary, anyway. Better luck on your next cruise.

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