5 Night Caribbean on MSC Divina

MSC Divina Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

3.3 out of 5
Verified Review
MSC Divina

5 Night Western Caribbean (Miami Roundtrip)

Sail date: January 12, 2020

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 13132

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Had dietary issues and it seemed like no one knew what a dairy allergy is or what someone that has one can eat. Just found customer service to be lacking tremendously, and I will probably never Cruise MSC again as I have never had any related issues on any other cruise line.

Embarkation

1 out of 5
Waited hours in line to get on boat. There has to be a better way to get people on the boat. Maybe try the way you disembarked??

Ship experiences

Food and Dining

3 out of 5
Our dinner staff was top notch. However every other course fell short of our expectations.

Onboard Activities

2 out of 5
Very few shows and all around lack of things to do.

Entertainment

3 out of 5

Service and Staff

3 out of 5
The only reason I did 3 stars was because of our waiter and his supervisor during the dinner hours. We never saw our room steward... bar staff was always rude and slow. Bar manager offered us bottle of champagne for our troubles, as it was our honeymoon and wife’s birthday. That was very nice.

Ship Quality

3 out of 5
Clean and well-maintained. I just feel it needed more common spaces or a promenade

Cabin / Stateroom

3 out of 5
Bathroom toilet was a bit tight but I’m 6’3.

Ship tip

You get what you pay for. Find another ship

Ports of call

Miami, Florida

2 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

OCEAN CAY MSC MARINE RESERVE, BAHAMAS

5 out of 5

Disembarkation

4 out of 5
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