TERRIBLE

MSC Divina Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

1.3 out of 5
Verified Review
MSC Divina

5 Night Western Caribbean (Miami Roundtrip)

Sail date: January 12, 2020

Ship: MSC Divina

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Terrible cruise from beginning to end, other than the room attendants the staff was horrible on ALL five nights our waiter WROTE down our orders, BUT NEVER GOT IT RIGHT. Add in the maitre d' incedent and you can see how it went NO craps table in the casino,Costa Maya was a joke. Food was good not great, buffet was same offerings everyday stations constantly running out of coffee, creme, french toast etc... was told to go to another station by employee who was STANDING RIGHT THERE!!! NO OMLET STATION. Asked for salted butter at dinner and was told they didnt have any...ACTUALLY had to go up 8 floors myself to the buffet area to get some!!! ON LINE 4 1/2 HRS WAITING TO BOARD Was not permitted to use my on board credit towards my bill!!!!

Embarkation

1 out of 5
4 1/2 hours on line

Ship experiences

Food and Dining

1 out of 5
Maitre d' spilled drink all over my wife, sweater, dress, and shoes at gala night and all he said was "did I do thaT"

Onboard Activities

1 out of 5
outdoor movie was a joke small screen no chairs

Entertainment

1 out of 5
no comedians, terrible improv show

Service and Staff

2 out of 5
not friendly could care less...but room attendants were EXCELLENT!!!

Ship Quality

2 out of 5
whatched attendants walk right pass garbage on the floor, had to clear our own tables in the buffet area to eat

Cabin / Stateroom

1 out of 5
STRONG smellof urine eminating from the bathroom. Attendant mopped it two times a day to help but, no change

Ship tip

dont go

Ports of call

Costa Maya (Mahahual), Mexico

1 out of 5
complete joke you had a 2000 sq foot area to walk around and that was it

OCEAN CAY MSC MARINE RESERVE, BAHAMAS

1 out of 5
nice but terrible planning not enough transportation, buffet was a mess, just an MSC cash grab, observed an attendant knock over trays of garbage (food and plates) placed above a trash bin ..picked out the plastic glasses and walked away leaving the food and other garbage on the ground. No one emptying garbage pins forcing people to leave plates amywhere and everywhere

Disembarkation

3 out of 5
quick and efficient
Was this review helpful? 30

6 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing