Great itinerary. MSC works hard to get it right. Great crew... Very rude passengers from all over the world. Just smile when someone says good morning! Americans were a minority for sure...
Embarkation
5 out of 5
Seamless and got on board early
Ship experiences
Food and Dining
4 out of 5
Service was awful the first two days... Then white jacket folks all over the place and dining then on excellent
Onboard Activities
3 out of 5
Average
Entertainment
4 out of 5
Nice mix of music types. Theater shows energetic but a bit reoetitive
Service and Staff
5 out of 5
Friendly and worked real hard to make things right. Top notch
Ship Quality
4 out of 5
Hand sanitizers empty too often. Otherwise ship was immaculate
Cabin / Stateroom
5 out of 5
Plenty of room and storage. Bathrooms... Adequate. Room steward Erik was great
Ship tip
Debarkation was the absolute worst I've ever seen. Don't they do this at the end of every cruise? Talk to Disney
Interesting... Not great but good experience. Did the sloth excursion... Ok you can't hold them and no "babies"... Not sure why God created this creature but fun experience
Absolute worst and I've cruised MSC 4 times in the past 13 months and over 20 cruises with several lines. 3 hours late getting off... Pushing and shoving mob scene... No one from MSC to explain or help. Many missed their flights. Even express departure was a mess. They poured hundreds into small holding lounge that held 100. People pushing... Shoving... Swearing... Fighting... I felt threatened for my family. MSC has some explaining to do... They lost me! I've never seen anything like it
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