Hate this rude cruise line

MSC Divina Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

1.8 out of 5
Verified Review
MSC Divina

11 Night Western Caribbean (Miami Roundtrip)

Sail date: February 25, 2018

Ship: MSC Divina

Cabin type: Inside

Cabin number: 9170

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Will never use this cruise line again. Have told many of my friends that cruise NOT to use this line. Ports and experiences off the ship were good. Just what was expected


3 out of 5
Fast getting on and off the ship.

Ship experiences

Food and Dining

1 out of 5
All food and meal times are geared to Europeans. Very rude ship staff. Not very helpful at all. Very little English spoken, all directions are I. Foreign languages no English.

Onboard Activities

1 out of 5
Pool on deck 15 adult only. Had kids on the deck and pool. Vomit was seen in the pool and reported to the staff. They skimmed it off never closed pool for proper cleaning. Very dirty ship. Plates everywhere.


1 out of 5
Saw a couple shows. Although they were NOT in English. No movies on the big screen at night by the pool. No TV stations in English either.

Children's Programs

1 out of 5

Service and Staff

1 out of 5
If you are a man they will wait on you. Women were not welcome at the bar to order drinks. They often got the drink .orders wrong. No friendly or helpful. Again little English. Considering this was a US port origination they did not impress many Americans we spoke to. There was mold growing off the vent in the bathroom, bedding was ripped, and asked for 1extra bath towel we NEVER received. There was the same spot of food on the cafeteria floor for 6 days straight, I could not stand it anymore so I cleaned it.

Ship Quality

1 out of 5
Best thing about this whole ship is the staircase. Stores on board .. Not impressed. Elevators and floors very dirty. Frequent water leaks in cafe and on deck 9.

Cabin / Stateroom

1 out of 5
Room not cleaned until the afternoons. Left our cabin at730 am and room still not cleaned by 1 pm. Night turn down never happened due to the fact that they come in about 10 pm for this service. Next day schedules were shoved under our door between midnight and 2 am. Bathroom floor was dirty for 3 days before it was cleaned.

Ship tip

If you are American or English speaking do not go on this cruise line. I have cruised many years on many different lines. This is the worst!!!!!!!

Ports of call

Miami, Florida

2 out of 5

Ocho Rios, Jamaica

5 out of 5
Love the falls

Cartagena, Colombia

3 out of 5
Great excursions

Cristobal, Panama

1 out of 5
Not much to do. No shopping

Puerto Limon, Costa Rica

3 out of 5
Great flavor and experience

Belize City, Belize

5 out of 5
Love this port. I have been here many times.

Freeport, Grand Bahama Island

1 out of 5
Very little to do if u don't drink.


3 out of 5
Easy off . need better customs and luggage collection areas. More porters.
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