Enjoyed the islands and experiences there. The staff other than the ones mention could be more friendly.
Embarkation
3 out of 5
It was ok. We went through process quickly but had to wait a long time to activate the cruise card on the ship.
Ship experiences
Food and Dining
3 out of 5
The best food is at the Eataly Steakhouse instead of the main dining room. It was enjoyable, the staff from the hostess to the cook were very welcoming. The main dining room food was not good most nights and was a real waste of money. There should an option to pay a little extra to eat in the one specialty restaurant rather than the dining room.
Black Crab Restaurant
1 out of 5
Terrible service, unfriendly staff in Villa Rossa, not enough fishes most people will enjoy. Forcing you to pay more for good food
Onboard Activities
1 out of 5
The activities were not that great. They have only one winner with so many people at least 3 prizes per raffle drawings and more activities like karaoke for guest to enjoy themselves not just look at the staff. The 70s party was good but not enough diversity needs more Spanish, African American and other cultural music which seemed to target a more Caucasian audience.
Entertainment
4 out of 5
The same as the activities, the Michael Jackson show was the best show they had and the staff talent show was the best they had and they really need to revamp their show selections. Usually more festive acrobatic and keep you engaged.
Service and Staff
4 out of 5
Rowena, Serica and the entire wait staff and Franchesa the cook awesome and very welcoming and made our experience better. Also Dutch our cabin steward was nice.
Ship Quality
3 out of 5
The layout was nice. Needs more garbage cans.
Cabin / Stateroom
2 out of 5
The view was ok but my mom was a past guest and she would have preferred a higher deck. She also got a back spasm from the bed and was not the most comfortable. The tv was a 19 inch tv that you can not change the brightness it showed too dark. Had movies that came out 2 years ago at $8 for one showing.
Ship tip
If you can find a cruise with better food that you already paid for, better activities, friendly staff all around and going to similar destinations I would go with them. I have been on one other cruise and I enjoyed that one more for ship time than this one. I just liked the islands and staff at Eataly Steakhouse.
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