MSC customer service sucks

MSC Divina Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

1.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: May 07, 2016
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 13206
Traveled As: Large Group
Reviewed: 1 year ago

I will continue using cheapcruise because of Jack Knoxville. The price for the cruise was great, the ship art and rooms were beautiful, but the service no matter the beauty of the service was terrible, no one knew anything or made proper efforts to respond questions or made have proper solutions to any issues I had. The people in reception were extremely rude. All those days at sea and not enough show times for the shows offered and not enough activities at all.

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was very clean, very pretty.
5 out of 5
5 out of 5
Was this review helpful? 12

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