MSC Divina Cruise Review to Caribbean - Eastern

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
7

1 out of 5

MSC customer service sucks

Sail Date: May 07, 2016

Reviewed: 6 months ago

Traveled As: Large Group

Room Type: Balcony

I will continue using cheapcruise because of Jack Knoxville. The price for the cruise was great, the ship art and rooms were beautiful, but the service no matter the beauty of the service was terrible, no one knew anything or made proper efforts to respond questions or made have proper solutions to any issues I had. The people in reception were extremely rude. All those days at sea and not enough show times for the shows offered and not enough activities at all.

Cabin / Stateroom
Cabin was very clean, very pretty.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining


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