MSC customer service sucks
MSC Divina Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: May 07, 2016
Ship: MSC Divina
Cabin type: Balcony
Cabin number: 13206
Traveled as: Large Group
Reviewed: 8 years ago
Review summary
I will continue using cheapcruise because of Jack Knoxville. The price for the cruise was great, the ship art and rooms were beautiful, but the service no matter the beauty of the service was terrible, no one knew anything or made proper efforts to respond questions or made have proper solutions to any issues I had. The people in reception were extremely rude. All those days at sea and not enough show times for the shows offered and not enough activities at all.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
2 Comments
Gwbigdog 2 years ago
stuck2eyes 8 years ago