MSC Divina Cruise Review to Caribbean - Eastern

Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

1 out of 5

beautiful ship that is it

Sail Date: May 07, 2016

Reviewed: 6 months ago

Traveled As: Family w/older children

Room Type: Balcony

best part of the cruise was leaving it. the ship's crew has no idea about anything. big language barriers. guest relations couldnt be any worst. times of ports of call where dangerous to guests. shows were good. enbarkation is so unorganized. bags were all mixed on a carousel, so try to find your bags. absolutely the worst run cruiseline i have ever scene. i would never cruise it again.

Cabin / Stateroom
stateroom attendant was perfect. kept stateroom spotless. complicated lighting system in room.
Embarkation and Disembarkation
no direction given. no body could speak english. payment process on board is complicated.
Ship Quality
ship is beautiful. couldnt figure out where anything was. norovirus halfway through the cruise. people coughing sneezing and sick and nothing was done
Destinations and Excursions
destination arrival times were ridiculous. we arrived in Bahamas 8-2
st martin from 1:30 - 9:30 and puerto rico 9:00 till 2:00 am. you dont want to be off the ship after dark. way to dangerous
Onboard Activities
cruise director was the only thing keeping this vacation from a total disaster. cruise staff were very unorganized
Entertainment
shows were satisfactory, they had musicals, ballets, operas and other variety shows. good try for a second class cruise line
Service and Staff
service was rude and a big language barrier. staff walking around like zombies. guest relations was impossible to deal with
Food and Dining
specialty resturant was horrible. dont be late for dining or they wont let you in. drink packages are very expensive and confusing. buffet area was hard to find a seat. service was horrible at buffet. constantly running out of food
Miami, Florida
Philipsburg, St. Maarten
San Juan, Puerto Rico
dont be outside after 4:30 p. fort is beautiful to see in san juan
Nassau, Bahamas
nothing there to see. country is in dissarray

Tip

i would never sail this cruise line again. there only interest is making money and nothing else



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