MSC Divina Cruise Review to Caribbean

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

MSC Reservation Practices

Sail Date: January 11, 2016

Reviewed: 1 year ago

Traveled As: Couple

My wife and I made reservation for the January cruise many months in advance.  Two days before sailing MSC called and said they had to downgrade us to a much smaller unacceptable cabin due to overbooking.  Even though they refunded the price difference, we would have never signed up to spend ten days in the small cabin they gave us.  Our travel agent now tells us that this is a common practice at MSC Cruises. We would sail with MSC again only if we could get an iron clad guarantee the we would get the cabin we paid for.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

Was this review helpful? 2


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top