MSC Divina Cruise Review to Caribbean

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

3 out of 5

MSC Reservation Practices

Sail Date: January 11, 2016

Reviewed: 9 months ago

Traveled As: Couple

My wife and I made reservation for the January cruise many months in advance.  Two days before sailing MSC called and said they had to downgrade us to a much smaller unacceptable cabin due to overbooking.  Even though they refunded the price difference, we would have never signed up to spend ten days in the small cabin they gave us.  Our travel agent now tells us that this is a common practice at MSC Cruises. We would sail with MSC again only if we could get an iron clad guarantee the we would get the cabin we paid for.

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