MSC Divina Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
5

2 out of 5

Ship is nice. Service and food needs improvement

Sail Date: October 06, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Inside

service on the ship is inconsistent.  We would receive different answers to the same question from the shipboard staff.  The staff didn't appear to be well informed about policy or activities on the ship.  Denied service from staff several times  because it was too close to their station closing time (20 minutes is too close) Specialty steakhouse is sub par.  Stay away from any beef selection on the ship, the cuts of beef are not what the menu indicates and you won't get served the cook of beef desired.  Other than these issues, everything else is just OK.

Cabin / Stateroom
Was upgraded to a balcony!
Children's Programs
Entertainment
Service and Staff
Food and Dining


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