MSC Divina Cruise Review to Transatlantic

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Divi a not so divine

Sail Date: April 26, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

stunning ship, fabulous staff, very poor it was very repeative, with poor choice especially in the buffet. Entertainment was also poor. Food and entertainment are very subjective, however this is my opinion.

The reception staff are very poor regarding customer relations, treating people as if they are idiots!!! WHAT???? Trying to be told New York don't allow ships to sell alcohol over 18 % think it has more to do with MSC not wanting to pay the taxes?? I've embarked in New York before and been able to have a cocktail or two! What was annoying was we had a drinks package and were only allowed beer or wine, when I asked at reception if they were going to reimburse us they said no! Therefore I paid 45$ Per day for 2 days for practically nothing. Then I was told they couldn't do any thing about this because I paid at home??? So be aware they are not the most customer friendly reception staff I have encounted

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Onboard Activities
Destinations and Excursions


staff are amongst the best I have encounted

Was this review helpful? 3

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top