Cabin 8223 & 8219 The Irish Girls by SeanmhatesSail date: / Traveled as: Singles/Friends
Ship: MSC Bellissima
We were a party of four and we left Barcelona on the 25th Oct & just got back home yesterday. It was our first Cruise & it was fabulous. Our only hiccup was that unfortunately my cabin mate had a bereavement in her family and had to disembark on Monday. There was NO specific person to deal with us in this situation, to help with disembarking, find flights home etc. we had to deal with staff at reception and they were not very helpful and not sympathetic. We had to buy a 24 hr WiFi package @ €39.90 so that we could look for flights home. Reception did print out the flight tickets on the morning my cabin mate left the ship. The rest of the party could not get flights home & we had no choice but to stay on the ship for the rest of the cruise. We had an excursion booked for four on the Monday my cabin mate left, we cancelled the excursion for two of us but we were still charged 50% of the cost. I was really annoyed about this because we had a genuine excuse to cancel. We decided that two from the party would continue to take the excursion. The other two would have cancelled as well if it wasn’t for the charges and Would have all gone to the airport with our friend otherwise. These would be the only negative comments we would have about the cruise. On our last night we went to reception and met Nirmatee Baungally a guest service agent and she was fabulous and so helpful. Keep an eye out for her! The staff on board were just fabulous. Wellington, Thalita and Tamires Cristina in the Bellissima Bar were just wonderful, so attentive, friendly and so much craic. If you meet them please let them know that the 4 Irish Ladies sang their praises. Arta the waiter in our restaurant who took care of us for 7 nights straight was a pure pleasure to deal with, he made our dinner experience every night very special. We also met Tatiana Franco a Program Publisher who gave us loads of information and was very generous with her time. All the staff were extremely friendly in the bars restaurants, shops and housekeeping. The food was very good, we had a drinks package that catered very well for our needs. The party atmosphere every night in the Bellissima lounge was second to none and we felt were we were definitely on holidays. All in all if you are willing to be friendly and have a good time the MSC Bellissima will not disappoint. We will definitely be booking again.